800 Princess Street, Suite 400
Kingston, Ontario K7L 5E4 Canada
Hours of Operation
Saturday & Sunday: Closed
Download Patient Forms
The following documents will assist you in expediting the check in process for your appointment. Please print and complete the following forms and bring them with you to your first appointment. If there are any questions, please contact us. Thank you.
Welcome to Proactive Physiotherapy & Rehabilitation
Helping Kingston residents feel their best for over 10 years
At Proactive Physiotherapy you can expect:
- Results: Proven, one-to-one, evidence-based therapy
- Coverage Options: Covered by most insurance, with little to no out-of-pocket fees- see coverage tab
- Efficient Recovery: We get you back to enjoying a pain free life as quickly as possible
- Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
- Flexible Scheduling: Convenient scheduling around work and home obligations
- Prevention Strategies: We show you how to keep pain from coming back - on your own
- Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals
- No Wait List: Access to therapy in under 48 hours - normally same day
We also offer a convenient no-obligation appointment option so you can learn more about how we can help with no commitment.
When you choose Proactive Physiotherapy you will find experienced physiotherapy, kinesiology, and massage therapy staff who work together to ensure optimal care for your painful injury.
Located near Princess and Bath Streets, Proactive Physiotherapy and Rehabilitation recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic that specializes in physiotherapy, massage therapy, acupuncture and athletic therapy. By working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.
We successfully treat many conditions and injuries through a variety of effective therapy options. Click on the "conditions we treat" tab above to learn more about therapy options.
Early Intervention Can Help Prevent Lifelong Chronic Pain
Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*
Proactive Physiotherapy can help you feel your best. Schedule your no-obligation appointment today using the form to the right, or give us a call and put Proactive Physiotherapy full spectrum of advanced rehabilitation services to work for you.
*Study by the Department of Occupational Medicine at the Orebro Medical Centre
Conditions We Treat:
At Proactive Physiotherapy, our team has extensive experience and training in treating a variety of different conditions.
- Ankle - Sprain/Strain, Shin Splints, Arthritis, Tendon Problems:
If you are experiencing pain from an ankle injury it is important that you get the correct form of treatment. If your ankle injury is not given the proper attention and healed completely, you run the risk of it occurring again or developing a chronic condition.
Our approach to physiotherapy starts first by helping you understand your ankle injury as well as implement the necessary rehabilitation steps and bracing (when applicable)that can help correct your ankle problem.
To learn more about how we can help your specific ankle injury, consider scheduling a no obligation physio appointment today.
- Arthritis - (Osteo) Joint Pain:
Unfortunately there is no cure for osteoarthritis. Arthritis is a chronic but very treatable disease. Our physiotherapist's goals are to relieve your pain and to improve or maintain movement of affected joints. Our treatment for OA involves no prescriptions. Our rehab team will provide several options to help manage your symptoms effectively. To learn more about how we can help your specific OA pain, consider scheduling a no obligation physiotherapy appointment today.
- Back Pain - Low, Mid, Upper:
Our physiotherapy team designs programs to address a particular back condition and to help you prevent future back pain problems from reoccurring. Physiotherapy treatments focus first on relieving pain, improving your back movement, and fostering healthy posture. There is a great deal of scientific evidence that physiotherapy is beneficial for back pain. pt Health physio clinics are evidence based and use the most current research when developing your treatment plan. We treat: piriformis syndrome, spinal stenosis, degenerative disc disease, disc herniation among other conditions. To learn more about how we can help your specific back injury, consider scheduling a no obligation appointment today.
Non infected bursitis can be treated effectively. Our physio team will apply advanced therapy techniques to help reduce the inflammatory process of bursitis. Electrotherapy, such as ultrasound or shortwave diathermy can also help greatly. Your situation is unique, and so should your treatment be. To learn more about how we can help your bursitis pain, consider scheduling a no obligation physiotherapy appointment today.
- Car Accident Injuries: (MVA)
Car accident rehabilitation is a specialized type of physiotherapy with a focus on collaboration between pt Health rehab professionals. Our ultimate goal is to fully return you to the physical state that you were in the minute before your car accident occurred. Car accident therapy often requires the care of more than one health care provider and may involve blending such treatments as physiotherapy and massage therapy, for example. Your situation is unique. To learn more about how we can help your specific injury, consider scheduling a no obligation appointment today. Learn more about our physio treatment approach to auto accident whiplash.
- Carpal Tunnel Syndrome (CTS):
The main focus of our treatment is to reduce or eliminate the cause of pressure in the carpal tunnel. We may provide suggestions about the use of healthy body alignment and wrist positions, helpful exercises, and tips on how to prevent future problems. Our physiotherapist may also begin treatments to reduce inflammation and to encourage normal gliding of the tendons and median nerve within the carpal tunnel. Although time required for recovery is different for every patient, as a general rule, you may see improvement in as little as four weeks. Your situation is unique. To learn more about how we can help your specific carpal tunnel injury, consider booking a physiotherapy appointment at a clinic near you.
- Chronic or Acute Muscle Pain:
Acute injuries usually occur suddenly during activities. When you experience an acute injury there are things your pt Health physiotherapist can do to minimize tissue damage and protect from further injury. We help you to manage and recover from your injury sooner. Chronic pain is a broad category that includes many common conditions that affect the soft tissues of the body. At pt Health many nonsurgical treatment approaches are used by our rehabilitation team to reduce the symptoms of chronic pain. Our physiotherapy team gathers detailed information and will evaluate your condition closely. The answers you give along with the results of the examination will guide us in tailoring a unique treatment program that is right for you.
A concussion is known as a type of trauma, or injury, to the brain. In some cases it can result in additional symptoms, including neurological, physical, and emotional. At pt Health, we work with you to successfully recover from a concussion, through such techniques as vestibular rehabilitation, to help retrain the brain to recognize the signals from the vestibular system, proprioception, and vision to help with imbalance.
- Dizziness / Balance Issues:
Balance problems affect over 50% of all adults at some time. A pt Health physiotherapist is trained to treat dizziness and balance issues including: BPPV (benign paroxysmal positional vertigo): an individual feels the environment is moving around them (i.e. spinning). This is related to a dysfunction in the vestibular system. A pt Health physiotherapist can help treat this with a series of maneuvers and exercises that restore normal function for the vestibular system and help the patient regain balance. Your situation is unique. To learn more about how we can help your balance issues, consider scheduling a physiotherapy appointment today.
- Elbow Conditions - Tennis Elbow, Golfers Elbow, OA, Biceps Rupture:
The elbow is one of those areas that is easy to injure, whether it be from sitting at a desk all day or playing your favourite sport. Because elbow injury is most often linked to overuse, our physiotherapy team will work with you to reduce repeated strains during activity. When symptoms are from a particular sport or work activity, we will observe your style and motion with the activity. Our physiotherapist may suggest ways to protect the elbow during your activities. We also keep the collagen in your tendon from breaking down further. Our overall goal is to help your elbow injury heal as soon as possible. Call pt Health today to learn more about how we can help your specific injury.
Aerobic exercise can be helpful in reducing muscle pain and tenderness. Heat and massage therapy may also be beneficial in some patients. a pt Health physio therapist will assist with education about energy conservation techniques and specific strengthening exercises that may help effectively manage fibromyalgia symptoms.
- Foot - Flatfoot, Bunions, Plantar Fasciitis, Achilles Tendon Problems:
The foot can be the home of many problems, all of them uncomfortable and tough to deal with. We help treat stress fractures, pulled muscles, torn ligaments and more. Each foot injury is unique. To learn more about how we can help your unique injury, call pt Health physiotherapy today.
- Hip Injury & Pain - Fracture, Dislocation, OA, Hip Replacement:
A hip injury is one of the most serious injuries a person can suffer through and one that can lead to long-term health problems if not addressed correctly or inevitably prevented. Your pt Health physiotherapist will work with you to regain the stability needed in the hip for balance and walking. Find out how we can help your unique injury, consider booking a no-obligation appointment today.
- Knee Injury - Patellar Tendonitis, Meniscal Injuries, IT Band Issues, ACL Tears among Others:
The knee is a sensitive area of your body and one that is prone to injury doing almost any activity. When you begin a pt Health knee physiotherapy program, our initial treatments will focus on decreasing pain and swelling in your affected knee. Our rehab team may begin range-of-motion exercises, with the goal of helping you swiftly regain full movement in your knee. This may include the use of rotation movements, gentle stretching, and careful pressure applied to the knee. We may also give you exercises to improve the strength of your hamstring and quadriceps muscles. As your symptoms ease and strength improves, we may also provide specialized exercises to improve knee stability. Learn more about how we can help. Book your physio appointment today.
- Neck Pain - Strain, Whiplash, Radiculopathy, Stenosis:
Nonsurgical therapy can optimize the health of your neck and in some cases, prolong the need for surgery. Our physiotherapy programs are often prescribed for 2 to 5 weeks for patients with neck pain, although your recovery time may vary. Our therapy sessions are designed to help ease pain and to improve your mobility, strength, posture, and function. To learn more about how we can help your specific neck injury, consider scheduling a no obligation physio appointment today.
- Neurological Disorders - Hemiplegia, Dystonia, Spasticity, Paralysis
Our treatment may help improve muscle strength, making every day activities important to you easier to achieve. Our approach to neurological rehab first assesses how your muscles are functioning and then we devise a structured rehabilitation program centred around you and your needs. Call or email us today to learn more.
pt Health physiotherapists are experts at assessing, planning, and implementing effective exercise programs for overweight and obese individuals. Your insurance may cover some or all program costs. Discover how we can help with your specific weight loss goals. schedule a no-obligation appointment today.
Patients with osteoporitic bones begin losing their minerals and support capabilities, leaving the skeleton brittle and prone to fractures. The primary goals of our treatment are to educate you on proper posture, introduce safe ways of moving and lifting, and provide you with helpful exercises you can do at home to help prevent a decline in bone mass and prevent fractures. Find out how we can help you by booking a no obligation physiotherapy appointment today.
- Overuse Injury - Cumulative trauma disorder (CTD):
CTD is a broad health category that includes many common diseases that affect the soft tissues of your body. CTD in itself is not a disease. pt Health helps you understand your condition as well as implement the necessary rehabilitation steps that should be taken for correcting your pain and preventing injury recurrence. Get more information on how we can help you by booking a no obligation appointment.
- Plantar Fasciitis:
Plantar fasciitis is a painful condition affecting the bottom of the foot. Nonsurgical management of plantar fasciitis is successful in 90 per cent of all cases. When you begin therapy our physiotherapist will design exercises to improve flexibility in the calf muscles, achilles' tendon, and the plantar fascia. To learn more about how we can help your plantar fasciitis, consider scheduling a no obligation appointment today.
- Post Operative Rehabilitation:
Post operative treatment can help with recovery from numerous surgeries such as acl reconstruction, frozen shoulder, joint replacement, knee surgery, hip replacement among others. Your situation is unique. To learn more about how we can help with your post op physio, consider scheduling your no-obligation physical therapy appointment today.
- Sciatica - Piriformis Syndrome
Pain in the buttock that radiates down the leg is commonly called sciatica. The most common cause for sciatica is irritation of the spinal nerves in or near the lumbar spine. After evaluating your condition, our physiotherapy team will use various treatments to ease spasm and pain. Discover how we can help your sciatica pain, call or email for your no obligation appointment today.
- Shoulder Pain - Adhesive Capsulitis, Dislocations, Rotator Cuff Tears, Thoracic Outlet Syndrome, Instability:
At pt Health we provide information and tools needed to successfully recover from a shoulder injury and to prevent future injuries from occurring. There are many types of shoulder injuries. To learn more about how we can help with your specific shoulder pain, schedule a no obligation physiotherapy appointment today.
- Sports Related Injuries:
Our staff works with a variety of people with different athletic and sport backgrounds to improve their overall performance and skill, and assist them with successful recovery when sports-related injuries occur. There are many types of sport related injuries. Discover how our physiotherapists can help you.
- Strains / Sprains:
Sprains and strains are injuries caused by overstretching or tearing of the ligaments and tendons. Strains and sprains have similar signs and symptoms, but differ anatomically. To learn more about how we can help your strain / sprain, consider scheduling a no obligation appointment today.
- Work Related Injury:
We look forward to helping you recover from your work related injury. Whether you spend your day at the computer, sitting at a desk, standing or lifting, we can work with you to design a program that will help you avoid or recover from work injuries. Find out how we can help by scheduling a no obligation physiotherapy appointment today.
Personalized Treatment Plan: The First Step to Your Recovery
Our first goal is to reduce the symptoms you're feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.
To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.
Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.
A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.
Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.
As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.
Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.
We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.
It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.
Proactive Physiotherapy provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.
We Help You Get Well & Stay Well.
But the treatment doesn't stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you've learned as part of an ongoing home program and maintain a good quality of life.
Ready to feel your best again? Schedule Your No-Obligation Appointment Today.
You are in Good Hands at Proactive Physiotherapy
Healthcare Solutions to Get Well and Stay Well
Proactive Physiotherapy uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:
Acupuncture is a holistic treatment wherein thin needles are inserted at specific points of the body. This form of treatment has roots in Traditional Chinese Medicine and operates with the idea that every form of illness is caused by an energy imbalance in the human body. pt Health's gentle approach to acupuncture specifically addresses imbalances unique to your health. Effective for treatment of pain, insomnia, digestive problems, abdominal aches, and much more.
- Amputee Rehabilitation
Rehabilitation focused to improve flexibility and comfort in joints that surround an amputated area.
- Arthritis Management
Arthritis Management Therapy assists individuals with various types and severity of arthritis.
- Athletic Therapy
Specialized treatment for the assessment, prevention and reconditioning of musculoskeletal injuries.
Bracing is a therapy option that gives much needed support to joints that have become uneven or unstable due to an injury, illness or chronic condition. At pt Health, we know that your well being is affected when braces are uncomfortable or do not fit you properly. We give you educational information about the use of your brace and we make sure that the fit is customized to your body.
- Cardiac Rehabilitation
Heart problems affect more than your heart. pt Health can help you understand how your overall health and daily habits need to change when diagnosed with a heart condition. pt Health Cardiac Rehab is a medically supervised program that is designed to smoothly guide you towards the improved health and well-being of your heart and body. If you have suffered from a heart attack, heart surgery, have experienced heart failure or have heart disease, Cardiac Rehab is critical for your recovery process.
- Chest Physiotherapy
Chest physiotherapy is a therapy option that helps improve breathing by indirect removal of mucus from the respiratory passages of the patient.
- Chronic Condition Management
A chronic condition is any persistent injury, disease, pain or illness that has ongoing symptoms. Chronic conditions typically cause lasting symptoms that interfere with daily activities. pt Health Chronic condition management is an interdisciplinary approach for improving the quality of life of those living with chronic conditions. Let us help put a smile on your face. Call us today to schedule your no obligation appointment.
- Compression Garments
Compression garments include socks, pantyhose, sleeves, etc, that provide support especially useful for people who have to stand for long periods, or people with poor circulation.
- Ergonomic Assessment
An ergonomic assessment evaluates different kinds of stresses on the muscles, tendons and bones in the workplace.
- Fitness Evaluation
A measurement of your muscular strength, cardiovascular strength, body fat percentage, coordination, and flexibility.
- Functional Abilities Evaluation (FAE/FCE)
A functional abilities evaluation (FAE/FCE) is useful to determine an employee’s functional abilities and physical fitness to return to work after an injury.
- Interferential Current (IFC)
An effective therapy option used to relieve pain and accelerate the self-healing process within your body.
- Laser Therapy
Laser Therapy treatment is a non-invasive therapy that makes use of intense beams of light of specific wavelengths to help reduce pain related to your injury.
- Manual Therapy
Includes mobilization of the nerves, soft tissue mobilization, myofascial release, and mobilization of spinal segments and joints.
- Massage Therapy
Massage therapy involves gentle hands-on manipulation of the soft tissues of your body. Therapeutic focus includes your muscles, connective tissue, tendons, ligaments and joints. pt Health Registered Massage Therapists manipulate your muscles and other soft tissues of the body with varying degrees of pressure and movement. This helps to relieve pain and tension. If done soon enough after accidents involving trauma and injury, massage can greatly reduce the development of painful muscular patterning.
- Myofascial Release
Soft tissue therapy that involves a mix of massage and gentle long strokes to release the tightness in the fascia or connective tissue.
- Older Adult Therapy
Older adult therapy includes physiotherapy services for the elderly population to enhance their quality of life and help them with mobility and unrestricted movement.
At pt Health we offer the custom foot care you need to enjoy your life! Orthotics and gait scans can measure proper positioning of foot bones, joints, ankles, and knees. Help correct foot dysfunction. Improve athletic performance, endurance and strength. Help relieve pain and foot fatigue. Benefit older adults who live with arthritis. Call pt Health today to find out more about insurance covered Orthotics and how they can help you!
- Physical Demands Analysis
Physical demands analysis or a job site analysis is conducted on-site to evaluate the necessary duties that a person has to do on the job.
Effective physiotherapy care for all ages. If you are coping with physical limitations, painful injuries, chronic conditions or sport-related problems, physiotherapy can offer you the relief you are searching for! At pt Health, we know how much an injury or condition can affect your quality of life. Our primary aim is to help you get well and stay well. Our compassionate and professional staff are eager to help you achieve your health care goals. Call us today for a no-obligation consultation or for more information on how physiotherapy can benefit you or your loved ones.
- Spinal Cord Rehabilitation (Outpatient)
The objective is to improve the range of motion of the joints, give endurance, strength to the spinal cord and related organs; and maximize function.
pt Health splinting services stabilize affected areas of the body, helping to both speed up the healing process and prevent further damage. Benefits of splinting are effective immobilization of the damaged tissue, faster healing of the bone or injury, effective for carpal tunnel syndrome, protection from future injury, effective for elbow fractures. Call pt Health today to learn more about how splinting can help you!
- Sport Injury Rehabilitation
A multidisciplinary approach designed to help athletes return to normal, pre-injury function.
- Stroke Rehabilitation
Stroke rehabilitation aims to reduce paralysis, weakness and numbness and gain mobility in the patient\'s body.
- Transcutaneous Electrical Nerve Stimulation (TENS)
An electronic device that produces electrical impulses to stimulate nerves across unbroken skin. It is considered an effective method to relieve pain and inflammation.
- Ultrasound (Therapeutic)
Ultrasound is a therapy in which ultrasound technique is used for treating chronic pain and various kinds of disorders
- Work Conditioning
Returning to work after an illness or injury can be a difficult process. Recovery is not straightforward. You may feel ready to return to some of your previous duties, but remain unsure about others. Depending on the injury and what is required physically at the workplace, many people feel anxious about returning to work. It can be even harder if the injury occured at work. We want you to know that these experiences are normal and our healthcare team can help make the rehabilitation process easier – we will help you get back to work!
Accessible and Affordable Therapy
We Take Care Of The Paperwork So You Don't Have To
Proactive Physiotherapy services are covered by most health care plans; most pay 80-100% of the fees. If you have a dental plan, chances are you also have coverage for most of the services and products we offer at Proactive Physiotherapy. We currently accept:
- All Third Party Insurance
- Extended Health Benefits
- Motor Vehicle Accident Insurance
- Personal Cheque
- All Major Credit Cards
Important Coverage Information:
Employer Extended Health Plans / Benefits
We bill directly to your extended health plan.
Proactive Physiotherapy services are covered by most health care insurance plans. Unlike other clinics, if you are claiming through your extended health care carrier or work plan, we do not require you to pay for your therapy sessions up front. Instead, we bill your insurance company on your behalf, so there is minimal out of pocket fees.
Motor Vehicle Accident Coverage
We bill directly to your insurance company for you.
If you have extended health care benefits that cover therapy, auto insurance companies in Ontario require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan.
If you do not have an extended health care benefits which covers therapy, your treatments may be billed directly through your auto accident insurance company.
Workplace Safety Insurance Board (WSIB)
We bill directly to WSIB for you.
WSIB provides physiotherapy coverage for workers injured on the job. We bill WSIB directly for treatments provided, complete necessary forms, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WSIB paperwork that you may be unsure about.
Blue Cross Billing
Proactive Physiotherapy will bill Blue Cross directly for physiotherapy and massage therapy treatments for members of
- Canadian Forces
- Veterans Affairs
For any treatments partially covered, you may be asked to co-pay the difference at each visit.
For more details about treatment fees, contact our helpful administrative team with any questions you may have about your payment options.
Schedule your no-obligation appointment today to get well and stay well.
Ahmed Afifi, Clinic Director, Registered Physiotherapist
Ahmed received his Bachelor of Science in Physiotherapy from Dalhousie University in 2003, and also completed a level 1 course for medical acupuncture from the Acupuncture Foundation of Canada in the same year. Ahmed has also completed a post graduate course on the lumbar spine from the Advanced Physiotherapy Education Institute in 2008. And received certificated from The Orthotic Group in custom orthotic therapy in 2009.
Dan Deacon, Registered Massage Therapist
Dan received his diploma in massage therapy at King Concept Institute in Ottawa. He specializes in injury rehabilitation and has completed additional courses on Craniosacral therapy and visceral manipulation. Dan enjoys that he is able to decrease or eliminate patients pain and restore them to their full muscular and joint function.