Austin Ave Physiotherapy - pt Health
- #1001 Austin Avenue, Unit 103
Coquitlam, British Columbia V3K 3N9
Canada (604) 931-5511
- General Parking
- Hours of Operation
- Monday : 7:30 AM-7:30 PM
- Tuesday : 8:00 AM-7:30 PM
- Wednesday : 7:30 AM-6:30 PM
- Thursday : 8:00 AM-7:30 PM
- Friday : 9:00 AM-6:00 PM
- Saturday : 10:00AM-3:30PM
- Sunday : Closed
- Languages Spoken
- English, Hindi, Gujrati, Punjabi, Marathi, Persian, Filipino
- Product Store
- Shop Now
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Welcome to Austin Ave Physiotherapy
Helping Coquitlam residents feel their best for over 5 years
At Austin Ave Physiotherapy you can expect:
- Results: Proven, one-to-one, evidence-based therapy
- Coverage Options: Covered by WCB & most insurance plans with minimal out-of-pocket fees
- Efficient Recovery: We get you back to enjoying a pain-free life as quickly as possible
- Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
- Flexible Scheduling: Convenient scheduling around work and home obligations
- Prevention Strategies: We show you how to keep pain from coming back – on your own
- Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals
- No Wait List: Access to therapy in under 48 hours – normally same day
We also offer a convenient no-obligation appointment option so you can learn more about how we can help with no commitment.
When you choose Austin Ave Physiotherapy you will find experienced physiotherapy, massage therapy staff who work together to ensure optimal care for your painful injury.
Located on #1001 Austin Avenue, Austin Ave Physiotherapy recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic, by working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.
We successfully treat many conditions and injuries through a variety of effective therapy options. Click on the “condition” tab above to learn more about therapy options.
Early Intervention Can Help Prevent Lifelong Chronic Pain
Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*
Austin Ave Physiotherapy can help you feel your best. Schedule your no-obligation appointment today using the form to the right, or give us a call and put Austin Ave Physiotherapy full spectrum of advanced rehabilitation services to work for you.
*Study by the Department of Occupational Medicine at the Orebro Medical Centre.
Conditions We Treat
At Austin Ave Physiotherapy, our team has extensive experience and training in treating a variety of different conditions.
Personalized Treatment Plan: The First Step to Your Recovery
Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.
Evaluating Your Condition
To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.
Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.
Understanding Your Condition and Implementing Prevention Strategies
A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.
Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.
As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.
How Long It Takes:
Quick Treatments to Let You Work on Your Other Responsibilities
Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.
We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.
Including Your Doctor:
Your Doctor Is Always Our Partner
It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.
Austin Ave Physiotherapy provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.
We Help You Get Well & Stay Well.
But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.
Ready to feel your best again? Schedule Your No-Obligation Appointment Today.
You’re In Good Hands At Austin Ave Physiotherapy
Healthcare Solutions To Get Well And Stay Well
Austin Ave Physiotherapy uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:
- Massage Therapy
- Sport Injury Rehabilitation
Accessible and Affordable Therapy
We take care of the paperwork so you don’t have to
Insured or not, we will work to help make your therapy accessible and affordable. Whether you require services or products as part of your treatment, we will assist you with direct billing or paperwork completion. At Austin Ave Physiotherapy, we accept a variety of insurance plans and payment types. We currently accept:
- Motor Vehicle Accident (ICBC)
- Extended Benefits
- Government Funding
- Work Injury
- No Obligation
Payment Methods Accepted
- VISA / Mastercard
- Direct Deposit
Important Coverage Information:
Employer Extended Health Plans / Benefits
We direct bill your extended health plan.
Many extended health benefits plans include physiotherapy coverage. Our team is happy to help you navigate your insurance plan coverage. While not necessary, we suggest contacting your plan provider to find out:
- If a doctor’s referral is required in order for treatment to be covered.
- How claims are handled, do they offer direct billing or will you have to complete and submit paperwork.
Not sure what your coverage is? Our team is happy to help. At your initial assessment, we can contact your insurance company to find the details of your coverage.
Motor Vehicle Accident Coverage / ICBC
We direct bill the Insurance Corporation of British Columbia (ICBC) for you.
You are entitled to accident benefits coverage if you have been injured in an motor vehicle accident, regardless of whether you are at fault or not. You do not need a doctor’s referral if the accident happened recently and/or you have not had any previous treatment. Our clinic team will contact your adjustor to find out what coverage you will have. To be eligible for ICBC coverage you must meet certain requirements, for detailed information, please visit http://www.icbcclaiminfo.com/node/47.
No prior approval is needed if you are covered by ICBC and your treatment is under the established limit of 20 visits. However, you will need to report your claim to ICBC, for more information on claiming visit the ICBC website. Be sure to provide our clinic team you’re your ICBC claim number and your adjustor’s name and phone number to begin treatment.
We direct bill the WorkSafeBC (WSBC) for you.
Austin Ave Physiotherapy is a WorkSafeBC approved physiotherapy provider in the WorkSafeBC Physiotherapy Network (WCB). Our team will guide you through the entire WorkSafe BC (WSBC) claim process. We take care of everything for you, including billing, reporting, care extension approvals, product coverage requests, and communicating with your employer. WSBC coverage is available for both therapy and supplies (like ointments, exercise bands, and heat and ice packs). Products like braces, canes, or other mobility devices may require special approval from WSBC; our team can help request coverage for those items.” While a doctor’s referral is not required to start treatment, you will require a doctor’s medical report to start your WSBC claim.
Blue Cross Billing
We will bill Medavie Blue Cross directly for physiotherapy and massage therapy treatments for members of:
- Royal Canadian Mounted Police (RCMP)
- Department of National Defense (DND)
- Canadian Forces
- Veterans Affairs
For any treatments partially covered, you will be asked to pay the difference at each visit.
Schedule your no-obligation appointment today to get well and stay well.
Austin Ave Physiotherapy Team Members
Our trusted clinic team members
Dylan Baggott - Physiotherapist
Hails from the Comox Valley where he fostered his love of an active lifestyle; Dylan uses this passion to help keep others active with his PT skills. Dylan has been a PT for 5 years with a focus on treating orthopaedic populations and athletes.
kruti vaishnav - Physiotherapist
Kruti has been a physiotherapist for 25 years and has practiced in private practice in Coquiltam since 1990. She also has worked in an acute care hospital for 25 years. She enjoys putting her manual therapy skills and whole person approach to work everyday.
Glenn Charbonneau - Physiotherapist
Originally from Kelowna BC, Glenn was both inspired and dedicated to become a Physical Therapist from an early age. His passion to understand the science of human movement was supported through his Bachelor of Human Kinetics degree at UBC Okanagan. He then completed his Master’s of Physical Therapy degree at UBC Vancouver.
Glenn enjoys assisting individuals with their return to functional activities in both hospital and clinical settings. Glenn employs a logical treatment approach by integrating education, manual and therapeutic exercises.
Outside of work, Glenn continues his active, Okanagan lifestyle through recreational activities such as swimming, running and hiking the beautiful mountains along the coast.
Nicole Jago - Massage Therapist
Nicole graduated from the highest level Massage Therapy program at WCCMT in 2014.
Nicole uses all the most up to date modalities to give a safe, effective treatment to assist in optimal healing benefits for you and your life. She is also strong in assessment and has experienced a high amount of ICBC patients in the past and feels confident to help plan your way back to recovery. During Nicole’s time off she is busy either practicing yoga enjoying the outdoors or catching up with friends.
Dr. Mehrdad Torkamaniha - Naturopathic Doctor
Dr.Torkaman is an MND (Medical and Naturopath Doctor). He graduated from Boucher Institute of Naturopathic Medicine in 2013. He also earned his medical degree (MD) from Iran in 1996, and international certification in sports medicine in 2003. Extensive experience in the medical field has given him a unique view of integrative medicine uses for treatment of many challenging medical conditions.