Burnaby - Kingsway and Royal Oak

Conditions We Treat

At Burnaby – Kingsway and Royal Oak, our team has extensive experience and training in treating a variety of different conditions.

Personalized Treatment Plan: The First Step to Your Recovery

Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.

Evaluating Your Condition

To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.

Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.

Prevention Strategies:

Understanding Your Condition and Implementing Prevention Strategies

A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.

Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.

As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.

How Long It Takes:

Quick Treatments to Let You Work on Your Other Responsibilities

Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.

We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.

Including Your Doctor:

Your Doctor Is Always Our Partner

It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.

Burnaby – Kingsway and Royal Oak provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.

We Help You Get Well & Stay Well.

But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.

Ready to feel your best again? Schedule Your No-Obligation Appointment Today.

You’re In Good Hands At Burnaby – Kingsway and Royal Oak

Healthcare Solutions To Get Well And Stay Well

Burnaby – Kingsway and Royal Oak uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:

• Chiropractic Care
• Athletic Therapy
• Chronic Condition Management
• Orthotics
• Sport Injury Rehabilitation
• TMJ/ TMD
• Vertigo/Epley Maneuver/Dix-Hallpike

Accessible and Affordable Therapy

We take care of the paperwork so you don’t have to

Insured or not, we will work to help make your therapy accessible and affordable. Whether you require services or products as part of your treatment, we will assist you with direct billing or paperwork completion. At Burnaby – Kingsway and Royal Oak, we accept a variety of insurance plans and payment types. We currently accept:

• Motor Vehicle Accident Insurance
• Health Benefit Plan
• Government Insurance
• Work Injury Insurance
• Self Pay (Cash/Debit/Credit/Cheque)

Payment Methods Accepted

• Cash
• VISA / Mastercard
• Debit

Important Coverage Information:

Employer Extended Health Plans / Benefits

We direct bill your extended health plan.

Many extended health benefits plans include physiotherapy coverage. Our team is happy to help you navigate your insurance plan coverage. While not necessary, we suggest contacting your plan provider to find out:

1. If a doctor’s referral is required in order for treatment to be covered.
2. How claims are handled, do they offer direct billing or will you have to complete and submit paperwork.

Not sure what your coverage is? Our team is happy to help. At your initial assessment, we can contact your insurance company to find the details of your coverage.

Motor Vehicle Accident Coverage / ICBC

We direct bill the Insurance Corporation of British Columbia (ICBC) for you.

You are entitled to accident benefits coverage if you have been injured in an motor vehicle accident, regardless of whether you are at fault or not. You do not need a doctor’s referral if the accident happened recently and/or you have not had any previous treatment. Our clinic team will contact your adjustor to find out what coverage you will have. To be eligible for ICBC coverage you must meet certain requirements, for detailed information, please visit http://www.icbcclaiminfo.com/node/47.

No prior approval is needed if you are covered by ICBC and your treatment is under the established limit of 20 visits. However, you will need to report your claim to ICBC, for more information on claiming visit the ICBC website. Be sure to provide our clinic team you’re your ICBC claim number and your adjustor’s name and phone number to begin treatment.

WorkSafeBC (WSBC)

We direct bill the WorkSafeBC (WSBC) for you.

Burnaby – Kingsway and Royal Oak is a WorkSafeBC approved physiotherapy provider in the WorkSafeBC Physiotherapy Network (WCB). Our team will guide you through the entire WorkSafe BC (WSBC) claim process. We take care of everything for you, including billing, reporting, care extension approvals, product coverage requests, and communicating with your employer. WSBC coverage is available for both therapy and supplies (like ointments, exercise bands, and heat and ice packs). Products like braces, canes, or other mobility devices may require special approval from WSBC; our team can help request coverage for those items.” While a doctor’s referral is not required to start treatment, you will require a doctor’s medical report to start your WSBC claim.

Blue Cross Billing

We will bill Medavie Blue Cross directly for physiotherapy and massage therapy treatments for members of:

• Royal Canadian Mounted Police (RCMP)
• Department of National Defense (DND)
• Canadian Forces
• Veterans Affairs

For any treatments partially covered, you will be asked to pay the difference at each visit.

Schedule your no-obligation appointment today to get well and stay well.

Burnaby - Kingsway and Royal Oak Team Members

Our trusted clinic team members