Etobicoke - East Mall at N. Queen St.

Welcome to Etobicoke – East Mall at N. Queen St.

At Etobicoke – East Mall at N. Queen St. you can expect:

• Results: Proven, one-to-one, evidence-based therapy
• Coverage Options: Covered by most insurance plans
• Custom Treatment Plans: Customized treatment plans will help you reach your rehabilitation goals.
• Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
• Flexible Scheduling: Convenient scheduling around work and home obligations
• Prevention Strategies: We show you how to keep pain from coming back – on your own
• Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals

When you choose Etobicoke – East Mall at N. Queen St. you will find experienced  staff who work together to ensure optimal care for your painful injury.

Located on The East Mall Unit 105, Etobicoke – East Mall at N. Queen St. recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic, by working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.

We successfully treat many conditions and injuries through a variety of effective therapy options.

Early Intervention Can Help Prevent Lifelong Chronic Pain

Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*

Etobicoke – East Mall at N. Queen St. can help you feel your best. Schedule your appointment today using the form, or give us a call and put Etobicoke – East Mall at N. Queen St. full spectrum of advanced rehabilitation services to work for you.

*Study by the Department of Occupational Medicine at the Orebro Medical Centre.

Conditions We Treat

At Etobicoke – East Mall at N. Queen St., our team has extensive experience and training in treating a variety of different conditions.

Personalized Treatment Plan: The First Step to Your Recovery

Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.

Evaluating Your Condition

To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.

Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.

Prevention Strategies:

Understanding Your Condition and Implementing Prevention Strategies

A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.

Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.

As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.

How Long It Takes:

Quick Treatments to Let You Work on Your Other Responsibilities

Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.

We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.

Including Your Doctor:

Your Doctor Is Always Our Partner

It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.

Etobicoke – East Mall at N. Queen St. provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.

We Help You Get Well & Stay Well.

But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.

Ready to feel your best again? Schedule Your No-Obligation Appointment Today.

Accessible and Affordable Therapy

We take care of the paperwork so you don’t have to

Insured or not, we will work to help make your therapy accessible and affordable. Whether you require services or products as part of your treatment, we will assist you with direct billing or paperwork completion. At Etobicoke – East Mall at N. Queen St., we accept a variety of insurance plans and payment types. We currently accept:

• Motor Vehicle Accident Insurance
• Health Benefit Plan
• Work Injury Insurance
• Self Pay (Cash/Debit/Credit/Cheque)

Payment Methods Accepted

• Cash
• VISA / Mastercard
• Debit
• Personal Cheque
• Direct Deposit
• American Express

Important Coverage Information:

Employer Extended Health Plans / Benefits

We direct bill your extended health plan.

Many extended health benefits plans include physiotherapy coverage. Our team is happy to help you navigate your insurance plan coverage. While not necessary, we suggest contacting your plan provider to find out:

1. If a doctor’s referral is required in order for treatment to be covered.
2. How claims are handled, do they offer direct billing or will you have to complete and submit paperwork.

Not sure what your coverage is? Our team is happy to help. At your initial assessment, we can contact your insurance company to find the details of your coverage.

Motor Vehicle Accident Coverage

We direct bill your auto insurance plan.

If you have extended healthcare benefits that cover therapy, auto insurance companies in Ontario require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan.

If you do not have an extended healthcare benefits that covers therapy, your treatments may be billed directly through your auto accident insurance company.

Workplace Safety & Insurance Board (WSIB)

We direct bill for Workplace Safety & Insurance Board (WSIB) for you.

If you are injured while at work, you have the right to choose which healthcare provider you get care from. You do not need a doctor’s referral to see a physiotherapist. For more information about your rights as an injured worker please see the Workplace Safety and Insurance Act.

If you sustain a workplace injury, you must contact your workplace immediately to ensure the proper paperwork is completed and that your claim is started.
WSIB provides physiotherapy coverage for workers injured on the job. We bill WSIB directly for treatments provided, complete necessary forms, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WSIB paperwork that you may be unsure about.

Blue Cross Billing

We will bill Medavie Blue Cross directly for physiotherapy and massage therapy treatments for members of:

• Royal Canadian Mounted Police (RCMP)
• Department of National Defense (DND)
• Canadian Forces
• Veterans Affairs

For any treatments partially covered, you will be asked to pay the difference at each visit.

Schedule your no-obligation appointment today to get well and stay well.

Etobicoke - East Mall at N. Queen St. Team Members

Our trusted clinic team members

• 

  Audrey Kelly - Massage Therapist

  RMT

  Audrey Kelly is a Massage Therapist practicing in Etobicoke, ON. She graduated from the College of Massage Therapy in 2001 with a RMT.
  Audrey focuses on RMT.