pt Health Prompt Physiotherapy Clinic

  • Address
  • 212-1610 37 Street SW
    Calgary, Alberta T3C 3P1
    CA
    (403) 910-7919
  • Parking
  • General Parking
  • Hours of Operation
  • Monday : 8:00AM-8:00PM
  • Tuesday : 8:00AM-8:00PM
  • Wednesday : 8:00AM-8:00PM
  • Thursday : 8:00AM-8:00PM
  • Friday : 8:00AM-8:00PM
  • Saturday : 9:00AM-3:00PM
  • Sunday : Closed
  • Languages Spoken
  • English

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Welcome to pt Health Prompt Physiotherapy Clinic


At pt Health Prompt Physiotherapy Clinic you can expect:

  • Results: Proven, one-to-one, evidence-based therapy
  • Coverage Options: Covered by WCB & most insurance plans
  • Custom Treatment Plans: Customized treatment plans will help you reach your rehabilitation goals.
  • Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
  • Flexible Scheduling: Convenient scheduling around work and home obligations
  • Prevention Strategies: We show you how to keep pain from coming back – on your own
  • Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals

When you choose pt Health Prompt Physiotherapy Clinic you will find experienced  staff who work together to ensure optimal care for your painful injury.

Located on -1610 37 Street SW, pt Health Prompt Physiotherapy Clinic recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic, by working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.

We successfully treat many conditions and injuries through a variety of effective therapy options.

Early Intervention Can Help Prevent Lifelong Chronic Pain

Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*

pt Health Prompt Physiotherapy Clinic can help you feel your best. Schedule your appointment today using the form, or give us a call and put pt Health Prompt Physiotherapy Clinic full spectrum of advanced rehabilitation services to work for you.

*Study by the Department of Occupational Medicine at the Orebro Medical Centre.

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Conditions We Treat

At pt Health Prompt Physiotherapy Clinic, our team has extensive experience and training in treating a variety of different conditions.


Personalized Treatment Plan: The First Step to Your Recovery

Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.

Evaluating Your Condition

To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.

Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.

Prevention Strategies:

Understanding Your Condition and Implementing Prevention Strategies

A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.

Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.

As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.

How Long It Takes:

Quick Treatments to Let You Work on Your Other Responsibilities

Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.

We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.

Including Your Doctor:

Your Doctor Is Always Our Partner

It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.

pt Health Prompt Physiotherapy Clinic provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.

We Help You Get Well & Stay Well.

But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.

Ready to feel your best again? Schedule Your No-Obligation Appointment Today.

You’re In Good Hands At pt Health Prompt Physiotherapy Clinic

Healthcare Solutions To Get Well And Stay Well


pt Health Prompt Physiotherapy Clinic uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:

  • Physiotherapy
  • Chiropractic Care
  • Massage Therapy
  • Acupuncture
  • Arthritis Management
  • Athletic Therapy
  • Chronic Condition Management
  • Custom Bracing
  • Ergonomic/Work Station Assessments
  • Hand Therapy
  • Neuro Rehab
  • Orthotics (gait scan equipped)
  • Pediatric TX (3 yrs +)
  • Sport Injury Rehabilitation
  • TMJ/ TMD
  • Traction
  • Traditional Chinese Medicine
  • Vestibular Rehab
  • Women’s Health / Pelvic Floor
  • Work Conditioning / Hardening
  • Prenatal Massage
  • Vertigo/Epley Maneuver/Dix-Hallpike
  • Pregnancy Chiropractic
  • Concussion Management

Accessible and Affordable Therapy

We take care of the paperwork so you don’t have to


Insured or not, we will work to help make your therapy accessible and affordable. Whether you require services or products as part of your treatment, we will assist you with direct billing or paperwork completion. At pt Health Prompt Physiotherapy Clinic, we accept a variety of insurance plans and payment types. We currently accept:

  • Motor Vehicle Accident Insurance
  • Health Benefit Plan
  • Work Injury Insurance
  • Self Pay (Cash/Debit/Credit/Cheque)
  • No Obligation

Payment Methods Accepted

  • Cash
  • VISA / Mastercard
  • Debit
  • Direct Deposit

Important Coverage Information:

Employer Extended Health Plans / Benefits

We direct bill your extended health plan.

Many extended health benefits plans include physiotherapy coverage. Our team is happy to help you navigate your insurance plan coverage. While not necessary, we suggest contacting your plan provider to find out:

  1. If a doctor’s referral is required in order for treatment to be covered.
  2. How claims are handled, do they offer direct billing or will you have to complete and submit paperwork.

Not sure what your coverage is? Our team is happy to help. At your initial assessment, we can contact your insurance company to find the details of your coverage.

Motor Vehicle Accident Coverage

We direct bill your auto insurance plan.

You are entitled to accident benefits coverage if you have been injured in an automobile accident in Alberta. Benefits coverage is provided regardless of whether you are at fault for the accident or not. However, the benefits you receive depend on your injury type.

We are able to directly bill your insurer for sprains, strains or whiplash injury. Other injury types will require you to submit expenses to your extended health benefits plan first. If you do not have an extended health benefits plan, your coverage has been exhausted or it does not cover all expenses, you can submit expenses to your automobile insurer. For a detailed list of injury types and coverage please see What to do After an Auto Collision on the Government of Alberta’s website or contact our clinic directly.

Workers’ Compensation Board (WCB)

We bill directly to WCB for you.

If you have suffered a work-related injury, Workers’ Compensation Board Alberta (WCB) will pay for your initial physiotherapy assessment as well as your first treatment. Chiropractic care is available by a case-by-case basis. Any further physiotherapy treatment is subject to your claim being accepted and approved. The length of your treatment varies depending on your injury. WCB may authorize physiotherapy treatment for up to six weeks.

We bill WCB directly for treatments provided, help you with all your paperwork, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WCB paperwork that you may be unsure about.

Blue Cross Billing

We will bill Medavie Blue Cross directly for physiotherapy and massage therapy treatments for members of:

  • Royal Canadian Mounted Police (RCMP)
  • Department of National Defense (DND)
  • Canadian Forces
  • Veterans Affairs

For any treatments partially covered, you will be asked to pay the difference at each visit.

Schedule your no-obligation appointment today to get well and stay well.

pt Health Prompt Physiotherapy Clinic Team Members

Our trusted clinic team members


 

  • Maimuna Sulaiman - Patient Coordinator

    Maimuna is the Clinic Manager at Prompt Physiotherapy. She is very Professional and passionate about her job, always making sure things are running smoothly in the clinic. With over 6 years of experience working in hospital and clinic settings, as well as managing the family business, she is very compassionate, friendly, and loves helping people. Her main goal is to create a friendly environment for the therapists, staff and our clients.

    Maimuna has volunteered in various organizations such at Heart & Stroke Foundation of Canada, Canada Red cross, Rockyview Hospital, schools and other non-profit organizations.

    When not working or volunteering, she loves spending valuable time with her family, and friends. She enjoy traveling and exploring different places, finding peace with nature, and loves cooking.

  • Shana Shang - Acupuncturist

    ACU

    Dr. Shana Shang, M.D. in China is a registered Acupuncturist in Alberta. She started her medical career in 1982 when she graduated from medical school. She was trained in China in both western and traditional Chinese medicine. She also completed advanced studies at Beijing Acupuncture Institute of China.

    Dr. Shang has over 30 years of experience in using both traditional Chinese and western medicine to ensure the most positive outcome for her patients. She is passionate about the quality and excellence of care for her patients. Dr. Shana Shang is specialized in treating conditions related to pain syndromes, woman’s health, mental health, digestive disorders and many complicated illnesses.

  • Iraida Malabug

    Iraida Malabug - Patient Coordinator

    Iriada is a clinic assistant at Prompt Physiotherapy. She received a masters degree in Science before relocating to Canada from the Philippines with her family. She has since gained extensive experience within the Canadian healthcare industry.

    Iraida enjoys the daily interaction between her and her clients, and always welcomes everyone with a big smile.

    When she is not in the office, Iraida volunteers at the YMCA. She enjoys exercising and traveling. Iriada always strives to maintain a healthy lifestyle.

  • Iraida Iraida

    Iraida Iraida - Patient Coordinator

    Iriada is a clinic assistant at Prompt Physiotherapy. She received a masters degree in Science before relocating to Canada from the Philippines with her family. She has since gained extensive experience within the Canadian healthcare industry.

    Iraida enjoys the daily interaction between her and her clients, and always welcomes everyone with a big smile.

    When she is not in the office, Iraida volunteers at the YMCA. She enjoys exercising and traveling. Iriada always strives to maintain a healthy lifestyle.

  • Nestor Rebellos - Registered Massage Therapist

    Nestor is a dedicated and reliable Registered Massage Therapist who carefully develops customized techniques to help clients achieve holistic wellness. In Nestor’s practice, he treats patients with chronic pain, whiplash, and injuries brought by vehicular accidents and/or sports. Using the latest in clinical knowledge, Nestor aims to provide the highest quality care for his patients to relieve pain, reduce stress, and increase mobility. Nestor specializes in deep tissue therapy, joint mobilization and relaxation.

    Nestor holds a 2-yr Diploma in Advanced Clinical Massage Therapy from Makami College and is a member of the Massage Therapy Association of Alberta.

  • Carol Maichle - Physiotherapy Support Personnel

    Carol is one of the clinic assistants at Prompt Physiotherapy and Massage Clinic. She graduated from Mount Royal University in June 2016 with a bachelor’s degree in General Science and double minors in Biology and Chemistry. Carol enjoys meeting all the new people that come into the clinic. When she isn’t working, she likes to go hiking, climbing, kayaking or traveling. She also volunteers at the local zoo. In the near future, Carol would like to go back to school and study to be a Veterinarian Technician.

  • Oladimeji Sulaiman - Physiotherapist

    PT

    Oladimeji Sulaiman, or ‘Ola’ for short, is a certified manual therapist and also uses acupuncture and dry needling to help his patients with their acute and chronic painful conditions. He employs a comprehensive approach to patient management by educating patients about the cause of their pain. He helps come up with prevention strategies as well as ways to manage their painful conditions. Ola’s clinical interests are mainly back and neck pain, shoulder pain, knee pain and whiplash resulting from motor vehicle collisions.

    He enjoys playing soccer, tennis, hiking, skiing and riding his bike, especially with his kids.

  • Iliana Gonzalez - Registered Massage Therapist

    RMT

    Iliana is passionate about helping people accomplish their goals. She moved to Canada from Mexico where she received a degree in Journalism. When she arrived in Canada, she was determined to pursue her goals of becoming a healthcare provider. As a massage therapist, Iliana helps people feel good and relaxed by relieving their stress and discomfort. She specializes in relaxation and deep tissue massage, myofascial release, hot stone therapy, Swedish massage, and trigger point.

    When not working, she loves to spend valuable time with her son and likes to read and jog.

  • Riste Edan

    Riste Edan - Massage Therapist

    MT

    Riste grew up in Okanagan, BC, in a family of farmers and physiotherapists. She had a great interest in health and sports from a young age and competed in the BC Summer Games in both gymnastics and synchronized swimming. Riste moved to Calgary in 2001 to raise her family and pursue a career in the health field. She worked in the nursing industry for 12 years before deciding to go back to massage therapy. With years of experience as a massage therapist, Riste offers a wide variety of services such as aromatherapy massage, hot stone massage, deep tissue massage, pregnancy massage, reviving foot scrub, revitalizing face, orthopedic massage, and massage reflexology. She is also certified in Self Regulation Therapy, which allows her to help people dealing with fight or flight symptoms after mental or physical injury.