Burnaby Physiotherapy And Hand Therapy - pt Health
- 5050 Kingsway, 601
Burnaby, British Columbia V5H 4C2
Canada (604) 449-5730
- Paid Parking (Not Validated)
- Hours of Operation
- Monday : 7:00 AM-7:30 PM
- Tuesday : 8:00 AM-7:30 PM
- Wednesday : 8:00 AM-7:30 PM
- Thursday : 8:00 AM-7:30 PM
- Friday : 8:00 AM-7:30 PM
- Saturday : 8:00 AM-12:00 PM
- Sunday : Closed
- Languages Spoken
- English, Vietnamese, Mandarin, Taiwanese, Russian, Hebrew, Cantonese, French, Filipino
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Welcome to Burnaby Physiotherapy And Hand Therapy
Helping Burnaby residents feel their best for over 5 years
At Burnaby Physiotherapy And Hand Therapy you can expect:
- Results: Proven, one-to-one, evidence-based therapy
- Coverage Options: Covered by WCB & most insurance plans with minimal out-of-pocket fees
- Efficient Recovery: We get you back to enjoying a pain-free life as quickly as possible
- Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
- Flexible Scheduling: Convenient scheduling around work and home obligations
- Prevention Strategies: We show you how to keep pain from coming back – on your own
- Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals
- No Wait List: Access to therapy in under 48 hours – normally same day
We also offer a convenient no-obligation appointment option so you can learn more about how we can help with no commitment.
When you choose Burnaby Physiotherapy And Hand Therapy you will find experienced staff who work together to ensure optimal care for your painful injury.
Located on Kingsway, Burnaby Physiotherapy And Hand Therapy recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic that specializes in and more. By working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.
We successfully treat many conditions and injuries through a variety of effective therapy options. Click on the “condition” tab above to learn more about therapy options.
Early Intervention Can Help Prevent Lifelong Chronic Pain
Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*
Burnaby Physiotherapy And Hand Therapy can help you feel your best. Schedule your no-obligation appointment today using the form to the right, or give us a call and put Burnaby Physiotherapy And Hand Therapy full spectrum of advanced rehabilitation services to work for you.
*Study by the Department of Occupational Medicine at the Orebro Medical Centre.
Conditions We Treat
At Burnaby Physiotherapy And Hand Therapy, our team has extensive experience and training in treating a variety of different conditions.
Personalized Treatment Plan: The First Step to Your Recovery
Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.
Evaluating Your Condition
To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.
Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.
Understanding Your Condition and Implementing Prevention Strategies
A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.
Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.
As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.
How Long It Takes:
Quick Treatments to Let You Work on Your Other Responsibilities
Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.
We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.
Including Your Doctor:
Your Doctor Is Always Our Partner
It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.
Burnaby Physiotherapy And Hand Therapy provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.
We Help You Get Well & Stay Well.
But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.
Ready to feel your best again? Schedule Your No-Obligation Appointment Today.
You’re In Good Hands At Burnaby Physiotherapy And Hand Therapy
Healthcare Solutions To Get Well And Stay Well
Burnaby Physiotherapy And Hand Therapy uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:
- Massage Therapy
- Occupational Therapy
- Hand Therapy
- Pediatric TX (3 yrs +)
- Sport Injury Rehabilitation
- Arthritis Management
- Chronic Condition Management
- Work Conditioning / Hardening
Accessible and Affordable Therapy
We take care of the paperwork so you don’t have to
Burnaby Physiotherapy And Hand Therapy services are covered by most health care plans; most pay 80-100% of the fees. If you have a dental plan, chances are you also have coverage for most of the services and products we offer at Burnaby Physiotherapy And Hand Therapy. We currently accept:
- Extended Benefits
- Work Injury
- No Obligation
- Government Funding
- Motor Vehicle Accident
Payment Methods Accepted
- VISA / Mastercard
Important Coverage Information:
Motor Vehicle Accident Coverage
We direct bill your auto insurance plan.
If you have extended health care benefits that cover therapy, auto insurance companies in British Columbia require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan.
If you do not have an extended health care benefits which covers therapy, your treatments may be billed directly through your auto accident insurance company.
Workers Compensation Board (WCB) – Billed Directly
We bill directly to WCB for you.
WCB provides physiotherapy coverage for workers injured on the job. We bill WCB directly for treatments provided, complete necessary forms, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WCB paperwork that you may be unsure about.
Blue Cross Billing
Burnaby Physiotherapy And Hand Therapy will bill Blue Cross directly for physiotherapy and massage therapy treatments for members of
- Canadian Forces
- Veterans Affairs
For any treatments partially covered, you may be asked to co-pay the difference at each visit.
For more details about treatment fees, contact our helpful administrative team with any questions you may have about your payment options.
Schedule your no-obligation appointment today to get well and stay well.
Burnaby Physiotherapy And Hand Therapy Team Members
Our trusted clinic team members
Tuan Son (Jeison) Le - Massage Therapist
Jeison proudly hails from WCCMT’s 3000-hr Registered Massage Therapy program. With a background in Human Kinetics, Jeison grew infatuated with human anatomy while studying at Langara College. He finally discovered his calling in life after finding his way to West Coast College of Massage Therapy.
When he isn’t treating patients using myofascial release techniques, joint play and trigger point release therapy, Jeison is a fitness enthusiast with a disciplined training regiment. Alongside pt Health, Jeison has been able to widely spread one of his most ardent ambitions: Facilitating good health in good people.
Darren Chuang - Physiotherapist
BSc.PT, CAFCI, CGIMs, CGT
After graduating from physiotherapy school at the University of Western Ontario in 2003, Darren has enjoyed rehabilitation program & private practice in Vancouver. He is trained and certified in manual therapy, rehabilitation, acupuncture (CAFCI), IMS (Intra-muscular stimulation), and GTT (Gokavi Transverse Technique). Darren is also serving as a clinical team manager for 3 clinics in BC, to mentor/oversee as well as facilitate the collaboration of physiotherapist with a diversity of other health care practitioners as a client-centred clinical team. In addition to his manager role, he enjoys his part time private practice caseload between Burnaby/Atlas Physiotherapy Clinic.
On a personal note, Darren is a photographer as well as a foodie who enjoys various dinning experience during his spare time.
Natalie Lavie - Certified Hand Therapist - PT
Since graduation from university with Bachelor in Physiotherapy in 2000, Natalie has been striving to broaden her knowledge and gain experience in various fields of the Art of Physiotherapy such as fitness, biomechanics, manual therapy and vestibular disorders, to name a few. In the recent years she found a special interest in Hand Therapy. As her interest in hands grew into passion, she has gradually shifted the focus and the caseload towards the upper extremity patients. She started working exclusively as a Hand Therapist in 2010 and in 2012 she completed all the HTCC requirements and successfully passed the examination to become a Certified Hand Therapist.
Natalie lives and works in Burnaby. She enjoys outdoor activities and spending time with her family.
Edmund Ngo - Physiotherapist
MPT, CAFCI,CGTTP, BSc.Kin
Ed graduated from the University of Alberta Masters of Science in Physical Therapy and a Bachelors of Science in Kinesiology (Distinction) programs. During his studies, Ed worked as a personal fitness trainer and coach with the City of Edmonton and the YMCA of Edmonton. He has completed his CSEP-CPT, and YMCA Individual Conditioning Level II, and brings a solid background in general health and wellness to the pt Health team. Ed has worked in multiple settings including acute care, long term care and private practice. His areas of interest include myofascial releases, dry needling, taping, and functional strengthening. Ed is consistently advancing his education and skill set. He has completed both level II upper and lower quadrant manual therapy components and acquired his G.T.T (Gokavi Transverse Technique) and Acupuncture certificates.
Diana Marshall Matthews - Certified Hand Therapist - OT
Diana Matthews obtained her Bachelor of Physical Education in 1991, and Bachelor of Health Sciences (Occupational Therapy) in 1993, both from McMaster University. She worked all over the United States as a traveling therapist practicing general occupational therapy from 1994-1999. Diana did a fellowship in hand therapy at the Texas Women’s University in Houston, Texas in early 1999, and started working exclusively in hand therapy at a private clinic in Surrey, BC thereafter. She wrote and passed her CHT exam in late 1999. After 10 years at the Surrey clinic, Diana moved to Sydney, Australia, where she worked in a hand clinic located in a private hospital from 2009 – 2014. Diana returned to Canada in early 2014 and has been working since then for PT Health at both the Burnaby and, more recently, the Richmond hand therapy locations.
Ashwini Sareshmi - Patient Coordinator
Hailing from the tropical islands of Fiji, Ashwini has recently made Burnaby her new home. She graduated from MTI Community College with a Diploma in Medical Administrative Assistant/Medical office Assistant in 2011. An ambitious and goal-oriented individual, she intends to go back to school for a Technical Medical degree as a Radiology/Ultrasound Specialist.
In her free time, Ashwini enjoys visiting new countries, sightseeing and immersing herself in other cultures. She maintains an active lifestyle by doing yoga and group fitness classes.
She has been manning the front desk for Burnaby Physiotherapy and Hand Therapy for over 4 years. She is our go-to for any questions, comments or concerns related to caseload, schedules, coverage, etc. Likely to be the first face you see as you walk into our Burnaby office (if you’re a morning person), Ashwini is eagerly waiting to make your acquaintance and get you started on all of your physio, massage and hand therapy needs.
Lindsey Butterworth - Patient Coordinator
Lindsey is the newest addition to the team family. She recently graduated from Simon Fraser University with a Bachelor of Arts degree in Health Sciences and Kinesiology in June, 2015. She highly values hard work and loves working with people.
Lindsey is passionate about healthy and active living. In addition to working as a patient coordinator at Burnaby Physiotherapy, she competes as a high-level track and field athlete. In July, 2015 she competed at the World University Games for Canada in Gwangju, South Korea and hopes to continue to compete at the international level.
Lindsey has enjoyed her time at Burnaby Physiotherapy and Hand therapy’s front desk and will continue to strive for the best and most friendly costumer service.
Stephanie Ingvalson - Physiotherapy Support Personnel
Stephanie is finishing up her Bachelor of Health Science degree at SFU, along with Biomedical Physiology and Kinesiology courses. She loves how applicable her role in PT health has been, applying academia to practice. Her patient oriented care is evident, resulting from customer service employment as a young teenager. She loves to help and watch people recover both emotionally and physically. In her spare time, Stephanie loves to be active and play music. A new hobby she is interested in is doing acroyoga with her husband Sam.
Cameron Wong - Physiotherapist
With an unyielding interest in sports and health, Cameron knew that Physiotherapy was the perfect fit. Originally from Vancouver he traveled abroad to realize his passion earning a Doctorate of Physiotherapy in 2015 from the University of Melbourne in Australia.
While in Australia, he also worked as the head PT/sports trainer for under 18s and over 40s Australian football teams. His 3-year experience overseas has opened his mind to an array of treatment styles from different mentors. He understands that each treatment should be tailored to the individual and is excited to be able to apply his experience to provide you with the best care.
When Cameron isn’t helping people feel their best, he enjoys playing football, hockey, volleyball, and snowboarding as well as adventuring to hike and camp in beautiful BC’s mountains. The coffee addict in him also drives him to explore the city in search for Vancouver’s best espresso.
Patrick Chiu - Physiotherapist
Patrick graduated with a Master’s in Physical Therapy and Bachelor’s in Kinesiology at UBC and brings 4 years of experience working as a personal trainer. He enjoys treating a variety of clients whether they are returning to sport or returning to work. His treatment philosophy aims to empower his clients to achieve their personal goals through manual therapy, exercise prescription, and education on injury prevention.
Patrick has taken mobilizations with movement and soft tissue release courses to advance his treatment skills. Also, he completed his Canadian Physiotherapy Association Orthopedic Division Level 1 and has plans to further this training. In addition to working at PT Health, Patrick works as a physiotherapist at a Pain Management Program and brings valuable experience with treating chronic pain.
Apart from his job, Patrick loves playing and coaching basketball, tennis, weight lifting, and hiking.