Burnaby Physiotherapy And Hand Therapy - pt Health

  • Address
  • 5050 Kingsway, 601
    Burnaby, British Columbia V5H 4C2
    (604) 449-5730
  • Parking
  • Paid Parking (Not Validated)
  • Hours of Operation
  • Monday : 7:00 AM-7:30 PM
  • Tuesday : 8:00 AM-7:30 PM
  • Wednesday : 8:00 AM-7:30 PM
  • Thursday : 8:00 AM-7:30 PM
  • Friday : 8:00 AM-7:30 PM
  • Saturday : 8:00 AM-12:00 PM
  • Sunday : Closed
  • Languages Spoken
  • English, Vietnamese, Mandarin, Taiwanese, Russian, Hebrew, Cantonese, French, Filipino

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Welcome to Burnaby Physiotherapy And Hand Therapy

Helping Burnaby residents feel their best for over 5 years

At Burnaby Physiotherapy And Hand Therapy you can expect:

  • Results: Proven, one-to-one, evidence-based therapy
  • Coverage Options: Covered by WCB & most insurance plans with minimal out-of-pocket fees
  • Efficient Recovery: We get you back to enjoying a pain-free life as quickly as possible
  • Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
  • Flexible Scheduling: Convenient scheduling around work and home obligations
  • Prevention Strategies: We show you how to keep pain from coming back – on your own
  • Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals
  • No Wait List: Access to therapy in under 48 hours – normally same day

We also offer a convenient no-obligation appointment option so you can learn more about how we can help with no commitment.

When you choose Burnaby Physiotherapy And Hand Therapy you will find experienced  staff who work together to ensure optimal care for your painful injury.

Located on Kingsway, Burnaby Physiotherapy And Hand Therapy recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic, by working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.

We successfully treat many conditions and injuries through a variety of effective therapy options. Click on the “condition” tab above to learn more about therapy options.

Early Intervention Can Help Prevent Lifelong Chronic Pain

Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*

Burnaby Physiotherapy And Hand Therapy can help you feel your best. Schedule your no-obligation appointment today using the form to the right, or give us a call and put Burnaby Physiotherapy And Hand Therapy full spectrum of advanced rehabilitation services to work for you.

*Study by the Department of Occupational Medicine at the Orebro Medical Centre.

Conditions We Treat

At Burnaby Physiotherapy And Hand Therapy, our team has extensive experience and training in treating a variety of different conditions.

If you are experiencing pain from an ankle injury it is important that you get the correct form of treatment. If your ankle injury is not given the proper attention and healed completely, you run the risk of it occurring again or developing a chronic condition.Our approach to physiotherapy starts first by helping you understand your ankle injury as well as implement the necessary rehabilitation steps and bracing (when applicable)that can help correct your ankle problem.To learn more about how we can help your specific ankle injury, consider scheduling a no obligation physio appointment today.
Unfortunately there is no cure for osteoarthritis. Arthritis is a chronic but very treatable disease. Our physiotherapist’s goals are to relieve your pain and to improve or maintain movement of affected joints. Our treatment for OA involves no prescriptions. Our rehab team will provide several options to help manage your symptoms effectively. To learn more about how we can help your specific OA pain, consider scheduling a no obligation physiotherapy appointment today.
Our physiotherapy team designs programs to address a particular back condition and to help you prevent future back pain problems from reoccurring. Physiotherapy treatments focus first on relieving pain, improving your back movement, and fostering healthy posture. There is a great deal of scientific evidence that physiotherapy is beneficial for back pain. pt Health physio clinics are evidence based and use the most current research when developing your treatment plan. We treat: piriformis syndrome, spinal stenosis, degenerative disc disease, disc herniation among other conditions. To learn more about how we can help your specific back injury, consider scheduling a no obligation appointment today.
Non infected bursitis can be treated effectively. Our physio team will apply advanced therapy techniques to help reduce the inflammatory process of bursitis. Electrotherapy, such as ultrasound or shortwave diathermy can also help greatly. Your situation is unique, and so should your treatment be. To learn more about how we can help your bursitis pain, consider scheduling a no obligation physiotherapy appointment today.
Car accident rehabilitation is a specialized type of physiotherapy with a focus on collaboration between pt Health rehab professionals. Our ultimate goal is to fully return you to the physical state that you were in the minute before your car accident occurred. Car accident therapy often requires the care of more than one health care provider and may involve blending such treatments as physiotherapy and massage therapy, for example. Your situation is unique. To learn more about how we can help your specific injury, consider scheduling a no obligation appointment today. Learn more about our physio treatment approach to auto accident whiplash.
The main focus of our treatment is to reduce or eliminate the cause of pressure in the carpal tunnel. We may provide suggestions about the use of healthy body alignment and wrist positions, helpful exercises, and tips on how to prevent future problems. Our physiotherapist may also begin treatments to reduce inflammation and to encourage normal gliding of the tendons and median nerve within the carpal tunnel. Although time required for recovery is different for every patient, as a general rule, you may see improvement in as little as four weeks. Your situation is unique. To learn more about how we can help your specific carpal tunnel injury, consider booking a physiotherapy appointment at a clinic near you.
Acute injuries usually occur suddenly during activities. When you experience an acute injury there are things your pt Health physiotherapist can do to minimize tissue damage and protect from further injury. We help you to manage and recover from your injury sooner. Chronic pain is a broad category that includes many common conditions that affect the soft tissues of the body. At pt Health many nonsurgical treatment approaches are used by our rehabilitation team to reduce the symptoms of chronic pain. Our physiotherapy team gathers detailed information and will evaluate your condition closely. The answers you give along with the results of the examination will guide us in tailoring a unique treatment program that is right for you.
A concussion is known as a type of trauma, or injury, to the brain. In some cases it can result in additional symptoms, including neurological, physical, and emotional. At pt Health, we work with you to successfully recover from a concussion, through such techniques as vestibular rehabilitation, to help retrain the brain to recognize the signals from the vestibular system, proprioception, and vision to help with imbalance.
Balance problems affect over 50% of all adults at some time. A pt Health physiotherapist is trained to treat dizziness and balance issues including: BPPV (benign paroxysmal positional vertigo): an individual feels the environment is moving around them (i.e. spinning). This is related to a dysfunction in the vestibular system. A pt Health physiotherapist can help treat this with a series of maneuvers and exercises that restore normal function for the vestibular system and help the patient regain balance. Your situation is unique. To learn more about how we can help your balance issues, consider scheduling a physiotherapy appointment today.
The elbow is one of those areas that is easy to injure, whether it be from sitting at a desk all day or playing your favourite sport. Because elbow injury is most often linked to overuse, our physiotherapy team will work with you to reduce repeated strains during activity. When symptoms are from a particular sport or work activity, we will observe your style and motion with the activity. Our physiotherapist may suggest ways to protect the elbow during your activities. We also keep the collagen in your tendon from breaking down further. Our overall goal is to help your elbow injury heal as soon as possible. Call pt Health today to learn more about how we can help your specific injury.
Aerobic exercise can be helpful in reducing muscle pain and tenderness. Heat and massage therapy may also be beneficial in some patients. a pt Health physio therapist will assist with education about energy conservation techniques and specific strengthening exercises that may help effectively manage fibromyalgia symptoms.
The foot can be the home of many problems, all of them uncomfortable and tough to deal with. We help treat stress fractures, pulled muscles, torn ligaments and more. Each foot injury is unique. To learn more about how we can help your unique injury, call pt Health physiotherapy today.
A hip injury is one of the most serious injuries a person can suffer through and one that can lead to long-term health problems if not addressed correctly or inevitably prevented. Your pt Health physiotherapist will work with you to regain the stability needed in the hip for balance and walking. Find out how we can help your unique injury, consider booking a no-obligation appointment today.
The knee is a sensitive area of your body and one that is prone to injury doing almost any activity. When you begin a pt Health knee physiotherapy program, our initial treatments will focus on decreasing pain and swelling in your affected knee. Our rehab team may begin range-of-motion exercises, with the goal of helping you swiftly regain full movement in your knee. This may include the use of rotation movements, gentle stretching, and careful pressure applied to the knee. We may also give you exercises to improve the strength of your hamstring and quadriceps muscles. As your symptoms ease and strength improves, we may also provide specialized exercises to improve knee stability. Learn more about how we can help. Book your physio appointment today.
Nonsurgical therapy can optimize the health of your neck and in some cases, prolong the need for surgery. Our physiotherapy programs are often prescribed for 2 to 5 weeks for patients with neck pain, although your recovery time may vary. Our therapy sessions are designed to help ease pain and to improve your mobility, strength, posture, and function. To learn more about how we can help your specific neck injury, consider scheduling a no obligation physio appointment today.
Our treatment may help improve muscle strength, making every day activities important to you easier to achieve. Our approach to neurological rehab first assesses how your muscles are functioning and then we devise a structured rehabilitation program centred around you and your needs. Call or email us today to learn more.
pt Health physiotherapists are experts at assessing, planning, and implementing effective exercise programs for overweight and obese individuals. Your insurance may cover some or all program costs. Discover how we can help with your specific weight loss goals. schedule a no-obligation appointment today.
Patients with osteoporitic bones begin losing their minerals and support capabilities, leaving the skeleton brittle and prone to fractures. The primary goals of our treatment are to educate you on proper posture, introduce safe ways of moving and lifting, and provide you with helpful exercises you can do at home to help prevent a decline in bone mass and prevent fractures. Find out how we can help you by booking a no obligation physiotherapy appointment today.
CTD is a broad health category that includes many common diseases that affect the soft tissues of your body. CTD in itself is not a disease. pt Health helps you understand your condition as well as implement the necessary rehabilitation steps that should be taken for correcting your pain and preventing injury recurrence. Get more information on how we can help you by booking a no obligation appointment.
Plantar fasciitis is a painful condition affecting the bottom of the foot. Nonsurgical management of plantar fasciitis is successful in 90 per cent of all cases. When you begin therapy our physiotherapist will design exercises to improve flexibility in the calf muscles, achilles’ tendon, and the plantar fascia. To learn more about how we can help your plantar fasciitis, consider scheduling a no obligation appointment today.
Post operative treatment can help with recovery from numerous surgeries such as acl reconstruction, frozen shoulder, joint replacement, knee surgery, hip replacement among others. Your situation is unique. To learn more about how we can help with your post op physio, consider scheduling your no-obligation physical therapy appointment today.
Pain in the buttock that radiates down the leg is commonly called sciatica. The most common cause for sciatica is irritation of the spinal nerves in or near the lumbar spine. After evaluating your condition, our physiotherapy team will use various treatments to ease spasm and pain. Discover how we can help your sciatica pain, call or email for your no obligation appointment today.
At pt Health we provide information and tools needed to successfully recover from a shoulder injury and to prevent future injuries from occurring. There are many types of shoulder injuries. To learn more about how we can help with your specific shoulder pain, schedule a no obligation physiotherapy appointment today.
Our staff works with a variety of people with different athletic and sport backgrounds to improve their overall performance and skill, and assist them with successful recovery when sports-related injuries occur. There are many types of sport related injuries. Discover how our physiotherapists can help you.
Sprains and strains are injuries caused by overstretching or tearing of the ligaments and tendons. Strains and sprains have similar signs and symptoms, but differ anatomically. To learn more about how we can help your strain / sprain, consider scheduling a no obligation appointment today.
We look forward to helping you recover from your work related injury. Whether you spend your day at the computer, sitting at a desk, standing or lifting, we can work with you to design a program that will help you avoid or recover from work injuries. Find out how we can help by scheduling a no obligation physiotherapy appointment today.

Personalized Treatment Plan: The First Step to Your Recovery

Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.

Evaluating Your Condition

To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.

Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.

Prevention Strategies:

Understanding Your Condition and Implementing Prevention Strategies

A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.

Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.

As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.

How Long It Takes:

Quick Treatments to Let You Work on Your Other Responsibilities

Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.

We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.

Including Your Doctor:

Your Doctor Is Always Our Partner

It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.

Burnaby Physiotherapy And Hand Therapy provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.

We Help You Get Well & Stay Well.

But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.

Ready to feel your best again? Schedule Your No-Obligation Appointment Today.

You’re In Good Hands At Burnaby Physiotherapy And Hand Therapy

Healthcare Solutions To Get Well And Stay Well

Burnaby Physiotherapy And Hand Therapy uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:

  • Physiotherapy
  • Massage Therapy
  • Acupuncture
  • Occupational Therapy
  • Hand Therapy
  • Pediatric TX (3 yrs +)
  • Sport Injury Rehabilitation
  • Arthritis Management
  • Chronic Condition Management
  • Work Conditioning / Hardening

Accessible and Affordable Therapy

We take care of the paperwork so you don’t have to

Burnaby Physiotherapy And Hand Therapy services are covered by most health care plans; most pay 80-100% of the fees. If you have a dental plan, chances are you also have coverage for most of the services and products we offer at Burnaby Physiotherapy And Hand Therapy. We currently accept:

  • Extended Benefits
  • Work Injury
  • No Obligation
  • Government Funding
  • Motor Vehicle Accident
  • Private

Payment Methods Accepted

  • VISA / Mastercard
  • Cheque
  • Cash
  • Debit

Important Coverage Information:

Motor Vehicle Accident Coverage

We direct bill your auto insurance plan.

If you have extended health care benefits that cover therapy, auto insurance companies in British Columbia require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan.
If you do not have an extended health care benefits which covers therapy, your treatments may be billed directly through your auto accident insurance company.

Workers Compensation Board (WCB) – Billed Directly

We bill directly to WCB for you.

WCB provides physiotherapy coverage for workers injured on the job. We bill WCB directly for treatments provided, complete necessary forms, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WCB paperwork that you may be unsure about.

Blue Cross Billing

Burnaby Physiotherapy And Hand Therapy will bill Blue Cross directly for physiotherapy and massage therapy treatments for members of

  • RCMP
  • DND
  • Canadian Forces
  • Veterans Affairs

For any treatments partially covered, you may be asked to co-pay the difference at each visit.

For more details about treatment fees, contact our helpful administrative team with any questions you may have about your payment options.

Schedule your no-obligation appointment today to get well and stay well.

Burnaby Physiotherapy And Hand Therapy Team Members

Our trusted clinic team members


  • Photo of Cameron Wong

    Cameron Wong - Physiotherapist


    With an unyielding interest in sports and health, Cameron knew that Physiotherapy was the perfect fit. Originally from Vancouver he traveled abroad to realize his passion earning a Doctorate of Physiotherapy in 2015 from the University of Melbourne in Australia.

    While in Australia, he also worked as the head PT/sports trainer for under 18s and over 40s Australian football teams. His 3-year experience overseas has opened his mind to an array of treatment styles from different mentors. He understands that each treatment should be tailored to the individual and is excited to be able to apply his experience to provide you with the best care.

    When Cameron isn’t helping people feel their best, he enjoys playing football, hockey, volleyball, and snowboarding as well as adventuring to hike and camp in beautiful BC’s mountains. The coffee addict in him also drives him to explore the city in search for Vancouver’s best espresso.

  • Photo of Patrick Chiu

    Patrick Chiu - Physiotherapist


    Patrick graduated with a Master’s in Physical Therapy and Bachelor’s in Kinesiology at UBC and brings 4 years of experience working as a personal trainer. He enjoys treating a variety of clients whether they are returning to sport or returning to work. His treatment philosophy aims to empower his clients to achieve their personal goals through manual therapy, exercise prescription, and education on injury prevention.

    Patrick has taken mobilizations with movement and soft tissue release courses to advance his treatment skills. Also, he completed his Canadian Physiotherapy Association Orthopedic Division Level 1 and has plans to further this training. In addition to working at PT Health, Patrick works as a physiotherapist at a Pain Management Program and brings valuable experience with treating chronic pain.

    Apart from his job, Patrick loves playing and coaching basketball, tennis, weight lifting, and hiking.

  • Photo of Chanel Gonzales

    Chanel Gonzales - Physiotherapy Support Personnel

    Chanel graduated from Trinity Western University with a Bachelor’s degree in Human Kinetics. She has had experience as a volunteer in figure skating for Special Olympics B.C, and as a volunteer at Richmond Physiotherapy clinic last Summer. Chanel plans to go back to school and complete a Diploma in Disability Management in the hope’s of further expanding her career. She says that the best part about being a Kinesiologist is having the opportunity to help others as best as she can. On her spare times she loves to bake and enjoys socializing with family & friends.

  • Photo of Lindsey Butterworth

    Lindsey Butterworth - Patient Coordinator

    Lindsey is the newest addition to the team family. She recently graduated from Simon Fraser University with a Bachelor of Arts degree in Health Sciences and Kinesiology in June, 2015. She highly values hard work and loves working with people.

    Lindsey is passionate about healthy and active living. In addition to working as a patient coordinator at Burnaby Physiotherapy, she competes as a high-level track and field athlete. In July, 2015 she competed at the World University Games for Canada in Gwangju, South Korea and hopes to continue to compete at the international level.

    Lindsey has enjoyed her time at Burnaby Physiotherapy and Hand therapy’s front desk and will continue to strive for the best and most friendly costumer service.

  • Photo of Ashwini Sareshmi

    Ashwini Sareshmi - Patient Coordinator

    Hailing from the tropical islands of Fiji, Ashwini has recently made Burnaby her new home. She graduated from MTI Community College with a Diploma in Medical Administrative Assistant/Medical office Assistant in 2011. An ambitious and goal-oriented individual, she intends to go back to school for a Technical Medical degree as a Radiology/Ultrasound Specialist.

    In her free time, Ashwini enjoys visiting new countries, sightseeing and immersing herself in other cultures. She maintains an active lifestyle by doing yoga and group fitness classes.

    She has been manning the front desk for Burnaby Physiotherapy and Hand Therapy for over 4 years. She is our go-to for any questions, comments or concerns related to caseload, schedules, coverage, etc. Likely to be the first face you see as you walk into our Burnaby office (if you’re a morning person), Ashwini is eagerly waiting to make your acquaintance and get you started on all of your physio, massage and hand therapy needs.

  • Photo of Natalie Lavie

    Natalie Lavie - Certified Hand Therapist - PT

    BPT, CHT

    Since graduation from university with Bachelor in Physiotherapy in 2000, Natalie has been striving to broaden her knowledge and gain experience in various fields of the Art of Physiotherapy such as fitness, biomechanics, manual therapy and vestibular disorders, to name a few. In the recent years she found a special interest in Hand Therapy. As her interest in hands grew into passion, she has gradually shifted the focus and the caseload towards the upper extremity patients. She started working exclusively as a Hand Therapist in 2010 and in 2012 she completed all the HTCC requirements and successfully passed the examination to become a Certified Hand Therapist.

    Natalie lives and works in Burnaby. She enjoys outdoor activities and spending time with her family.

  • Photo of Darren Chuang

    Darren Chuang - Physiotherapist


    After graduating from physiotherapy school at the University of Western Ontario in 2003, Darren has enjoyed rehabilitation program & private practice in Vancouver. He is trained and certified in manual therapy, rehabilitation, acupuncture (CAFCI), IMS (Intra-muscular stimulation), and GTT (Gokavi Transverse Technique). Darren is also serving as a clinical team manager for 3 clinics in BC, to mentor/oversee as well as facilitate the collaboration of physiotherapist with a diversity of other health care practitioners as a client-centred clinical team. In addition to his manager role, he enjoys his part time private practice caseload between Burnaby/Atlas Physiotherapy Clinic.

    On a personal note, Darren is a photographer as well as a foodie who enjoys various dinning experience during his spare time.

  • Photo of Edmund Ngo

    Edmund Ngo - Physiotherapist


    Ed graduated from the University of Alberta Masters of Science in Physical Therapy and a Bachelors of Science in Kinesiology (Distinction) programs. During his studies, Ed worked as a personal fitness trainer and coach with the City of Edmonton and the YMCA of Edmonton. He has completed his CSEP-CPT, and YMCA Individual Conditioning Level II, and brings a solid background in general health and wellness to the pt Health team. Ed has worked in multiple settings including acute care, long term care and private practice. His areas of interest include myofascial releases, dry needling, taping, and functional strengthening. Ed is consistently advancing his education and skill set. He has completed both level II upper and lower quadrant manual therapy components and acquired his G.T.T (Gokavi Transverse Technique) and Acupuncture certificates.

  • Photo of Diana Marshall Matthews

    Diana Marshall Matthews - Certified Hand Therapist - OT

    Diana Matthews obtained her Bachelor of Physical Education in 1991, and Bachelor of Health Sciences (Occupational Therapy) in 1993, both from McMaster University. She worked all over the United States as a traveling therapist practicing general occupational therapy from 1994-1999. Diana did a fellowship in hand therapy at the Texas Women’s University in Houston, Texas in early 1999, and started working exclusively in hand therapy at a private clinic in Surrey, BC thereafter. She wrote and passed her CHT exam in late 1999. After 10 years at the Surrey clinic, Diana moved to Sydney, Australia, where she worked in a hand clinic located in a private hospital from 2009 – 2014. Diana returned to Canada in early 2014 and has been working since then for PT Health at both the Burnaby and, more recently, the Richmond hand therapy locations.

  • Photo of Tuan Son (Jeison) Le

    Tuan Son (Jeison) Le - Massage Therapist

    Jeison proudly hails from WCCMT’s 3000-hr Registered Massage Therapy program. With a background in Human Kinetics, Jeison grew infatuated with human anatomy while studying at Langara College. He finally discovered his calling in life after finding his way to West Coast College of Massage Therapy.

    When he isn’t treating patients using myofascial release techniques, joint play and trigger point release therapy, Jeison is a fitness enthusiast with a disciplined training regiment. Alongside pt Health, Jeison has been able to widely spread one of his most ardent ambitions: Facilitating good health in good people.