Stratford Physiotherapy Centre - pt Health
- 444 Douro Street
Stratford, Ontario N5A 0E6
Canada (226) 779-1029
- Paid Parking (Validated by Clinic)
- Hours of Operation
- Monday : 9:00 AM-7:00 PM
- Tuesday : 9:00 AM-7:00 PM
- Wednesday : 9:00 AM-7:00 PM
- Thursday : 9:00 AM-7:00 PM
- Friday : 8:30 AM-5:00 PM
- Saturday : Closed
- Sunday : Closed
- Languages Spoken
- English, German, Dutch
- Product Store
- Shop Now
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Welcome to Stratford Physiotherapy Centre
Helping Stratford residents feel their best for over 5 years
At Stratford Physiotherapy Centre you can expect:
- Results: Proven, one-to-one, evidence-based therapy
- Coverage Options: Covered by OHIP & most insurance plans with minimal out-of-pocket fees
- Efficient Recovery: We get you back to enjoying a pain-free life as quickly as possible
- Short & Long Term Relief: We focus on the root cause of your pain, not just symptoms
- Flexible Scheduling: Convenient scheduling around work and home obligations
- Prevention Strategies: We show you how to keep pain from coming back – on your own
- Experienced Clinicians: Licensed clinicians who genuinely care about reaching your goals
- No Wait List: Access to therapy in under 48 hours – normally same day
We also offer a convenient no-obligation appointment option so you can learn more about how we can help with no commitment.
When you choose Stratford Physiotherapy Centre you will find experienced staff who work together to ensure optimal care for your painful injury.
Located on Douro Street, Stratford Physiotherapy Centre recognizes the differences in shapes, sizes, strengths and degrees of injury amongst all of our patients and designs sensible rehabilitation programs that help our patients reach their personal rehabilitation goals. Whether it is pain relief or recovery from an injury, we will provide therapy options that can help you play an active role in achieving your goals. We are a multidisciplinary clinic, by working together as a team, all clinicians are in constant communication with each other in order to ensure that each patient receives the most effective treatment possible.
We successfully treat many conditions and injuries through a variety of effective therapy options. Click on the “condition” tab above to learn more about therapy options.
Early Intervention Can Help Prevent Lifelong Chronic Pain
Early intervention is critical to a speedy recovery. Research has proven that people who seek therapy early after an injury have shorter recovery periods and are 8 times less likely to develop chronic pain.*
Stratford Physiotherapy Centre can help you feel your best. Schedule your no-obligation appointment today using the form to the right, or give us a call and put Stratford Physiotherapy Centre full spectrum of advanced rehabilitation services to work for you.
*Study by the Department of Occupational Medicine at the Orebro Medical Centre.
Conditions We Treat
At Stratford Physiotherapy Centre, our team has extensive experience and training in treating a variety of different conditions.
Personalized Treatment Plan: The First Step to Your Recovery
Our first goal is to reduce the symptoms you’re feeling right now as quickly as possible. We assess and develop a personalized treatment program through means including, but not limited to, advanced exercise prescriptions, manual therapy, and various modalities.
Evaluating Your Condition
To come up with your treatment program, a therapist will gather key information about your condition. Your answers along with the results of an expert examination will guide us in creating a specific type of treatment program to effectively address your specific condition and eventually, to facilitate your healing.
Adjustments to the program are implemented based on your actual progress, or response, to the treatment until your goals are achieved. We pay close attention to your progress. You will receive verbal instruction and hands-on guidance to improve your condition.
Understanding Your Condition and Implementing Prevention Strategies
A clear understanding of your condition will not only alleviate your concerns, but can also help you understand your condition, to look for and change factors that may be causing your symptoms, and to help you learn how to avoid future problems.
Our therapists may provide tips, specific stretches, and exercises to do at work, or during activities. We recommend changes to help you do your job with less strain and less chance of injury.
As you recover, you will gradually advance in a series of strengthening exercises for the muscles surrounding the affected area which helps patients begin moving easier and lessens the chances of future pain and problems.
How Long It Takes:
Quick Treatments to Let You Work on Your Other Responsibilities
Our goal is to relieve pain and correct your injury as quickly as possible, without compromising the quality of treatments you will be receiving. We adjust our therapy programs to meet your goals.
We get you in for treatment quickly, usually within a few days, and work hard to get you back to enjoying life as quickly as possible. In fact, in some cases just a few 30-minute therapy sessions is all it takes.
Including Your Doctor:
Your Doctor Is Always Our Partner
It takes a team approach to high quality health care. That is why we never take your doctor out of the equation.
Stratford Physiotherapy Centre provides clear and consistent reporting to your doctor. Reporting may include areas such as results achieved, detailed assessment of problem, treatment by physiotherapist, and future treatment options.
We Help You Get Well & Stay Well.
But the treatment doesn’t stop in our office. We may provide you with exercises to do at home on a regular basis to help control your symptoms and protect reoccurrence of injury in the years ahead. Although we will continue to be a resource, you will be in charge of practicing the strategies and exercises you’ve learned as part of an ongoing home program and maintain a good quality of life.
Ready to feel your best again? Schedule Your No-Obligation Appointment Today.
You’re In Good Hands At Stratford Physiotherapy Centre
Healthcare Solutions To Get Well And Stay Well
Stratford Physiotherapy Centre uses many therapy options to ensure an optimal approach to your care. You will experience a variety of gentle therapy solutions that can help reduce pain, strengthen, add flexibility, improve joint range, and more. Some of our services include:
- Massage Therapy
- Custom Bracing
- Vestibular Rehab
- Women’s Health / Pelvic Floor
- Pediatric TX
Accessible and Affordable Therapy
We take care of the paperwork so you don’t have to
Insured or not, we will work to help make your therapy accessible and affordable. Whether you require services or products as part of your treatment, we will assist you with direct billing or paperwork completion. At Stratford Physiotherapy Centre, we accept a variety of insurance plans and payment types. We currently accept:
- Motor Vehicle Accident
- Extended Benefits
- Government Funding
- Work Injury
- No Obligation
Payment Methods Accepted
- VISA / Mastercard
- Personal Cheque
Important Coverage Information:
OHIP (Ontario Health Insurance Plan)
We direct bill your OHIP plan.
Government funded physiotherapy treatments are available to those who meet certain criteria. Ontario Ministry of Health uses an “Episode of Care” coverage system that consists of a block of physiotherapy treatments provided to patients that meet the OHIP criteria.
The number, frequency and duration of visits offered during each episode of care must be necessary and reasonable for the treatment of your condition. Your physiotherapist will use their clinical judgement and evidence-based best practices to make that decision. Keep in mind, this program does not cover services aimed to maintain an existing level of function. A new referral from a physician or nurse practitioner is required for each episode of care.
OHIP eligibility criteria:
- Age 65 or over
- Age 19 or younger
- Post Hospital stay (within in the last 12 months)
- On Ontario Disability Support Program (ODSP) or Ontario Works
- Other ODSP or Ontario Works without a health card
Employer Extended Health Plans / Benefits
We direct bill your extended health plan.
Many extended health benefits plans include physiotherapy coverage. Our team is happy to help you navigate your insurance plan coverage. While not necessary, we suggest contacting your plan provider to find out:
- If a doctor’s referral is required in order for treatment to be covered.
- How claims are handled, do they offer direct billing or will you have to complete and submit paperwork.
Not sure what your coverage is? Our team is happy to help. At your initial assessment, we can contact your insurance company to find the details of your coverage.
Motor Vehicle Accident Coverage
We direct bill your auto insurance plan.
If you have extended healthcare benefits that cover therapy, auto insurance companies in Ontario require that your claim be placed through your extended health plan first. Any remaining balances for services are then covered by your auto accident insurance plan. On your first visit, you may be asked to provide information about your extend health plan.
If you do not have an extended healthcare benefits that covers therapy, your treatments may be billed directly through your auto accident insurance company.
Workplace Safety & Insurance Board (WSIB)
We direct bill for Workplace Safety & Insurance Board (WSIB) for you.
If you are injured while at work, you have the right to choose which healthcare provider you get care from. You do not need a doctor’s referral to see a physiotherapist. For more information about your rights as an injured worker please see the Workplace Safety and Insurance Act.
If you sustain a workplace injury, you must contact your workplace immediately to ensure the proper paperwork is completed and that your claim is started.
WSIB provides physiotherapy coverage for workers injured on the job. We bill WSIB directly for treatments provided, complete necessary forms, progress reports, treatment extensions and communicate with adjudicators, your workplace and other healthcare professionals involved in your treatment. Our team can help you navigate through any WSIB paperwork that you may be unsure about.
Blue Cross Billing
We will bill Medavie Blue Cross directly for physiotherapy and massage therapy treatments for members of:
- Royal Canadian Mounted Police (RCMP)
- Department of National Defense (DND)
- Canadian Forces
- Veterans Affairs
For any treatments partially covered, you will be asked to pay the difference at each visit.
Schedule your no-obligation appointment today to get well and stay well.
Stratford Physiotherapy Centre Team Members
Our trusted clinic team members
Alison Gray - Physiotherapist
Alison graduated from McMaster University with an M.A. in 1997 and a BHSc. (Physiotherapy) in 1999. She has lived and worked in Stratford, ON, since 2005. She is currently the Clinic Team Manager of Stratford and Tavistock Physiotherapy Centres.
Alison is a Credentialed McKenzie Therapist and Certified by the Acupuncture Foundation of Canada.
Alison has focused her training on pelvic floor rehabilitation, pelvic pain, pre and postnatal physiotherapy and continence training. She has completed Level 3 and A.C.E. courses with Pelvic Health Solutions, The Hypopressive Method, level 2 certification, and The Rost approach to pelvic girdle and low back pain in pregnancy. She recently completed Bulletproof Your Core with Antony Lo to aid women in fitness, crossfit and HIIT programs with their pelvic floors.
In her spare time Alison enjoys spending time with her two small boys, teaching fitness classes, gardening and attempting to avoid stepping on LEGO.
Hans Dijk - Physiotherapist
Hans graduated in 1984 from Academy voor Physiotherapy, Groningen ,The Netherlands.
He started his Physio career at Stratford General Hospital, where he worked for three and a half years. In 1990 he opened Stratford Physiotherapy Centre, where he continues to practice and share his expertise, after selling to PTHealth.
Hans is well known in Stratford and Tavistock. He has extensive experience in orthopedic work and sports injuries, he has a special interest in neuro rehab such as stroke and traumatic brain injuries.
Hans is a certified MacKenzie therapist, specialized in mechanical diagnosis and treatment of back and neck conditions. He continues to be active in many sports and referee multiple levels of soccer in the Stratford area.
Alexandra Ciorba - Physiotherapist
Andra is a recent graduate of Western University with a Master of Physical Therapy and a Bachelor of Medical Sciences. She is a registered Physiotherapist and has recently begun working as part of the Stratford ptHealth team.
Andra has a special interest in health promotion and the rehabilitation of patient mobility, function and quality of life. She is eager to expand her skill and has recently taken courses in pelvic health and acupuncture. She will be taking further orthopaedic courses in the future. In her free time, Andra enjoys exploring the outdoors, going cycling, playing volleyball, as well as painting and spending time with her friends and family.
Heidi Tritt - Physiotherapy Support Personnel
PTA/OTA, Personal Trainer, Pilates Instructor
Hello, my name is Heidi Tritt and I am new to the Strafford area.
I have gained a great deal of experience over the past 30 years working in the Health and Fitness field. My experience includes; working as a Registered Practical Nurse, Personal Trainer and Physiotherapy Assistant for a Private Physiotherapy Clinic. I recently have completed my Intensive Pilates certification and Intensive Reformer Certification with Body Harmonics and taught restorative Pilates in Belleville and Picton area for the past year and a half.
I personally have had health issues including two hip surgeries which includes a hip replacement. I became a strong supporter of the Pilates Reformer during my own recovery and have personally recognized the benefits. While working with the Pilates Reformer, for mobility and strength, I have been able to go back to enjoying activities such as hiking, biking, canoeing and spending quality time with my three grandchildren
Victoria Dears - Patient Coordinator
I graduated from the University of Waterloo in 2011 with a Bachelor of Arts in Social Development Studies. I work as a part-time Patient Coordinator with the Stratford ptHealth crew and enjoy working with a positive and inspiring team of people.
Jennifer Noordhof - Patient Coordinator
Jennifer graduated from the University of Waterloo too many years ago to mention! She has worked as the full time PC at Stratford Physiotherapy for five years now. Jennifer appreciates the “team approach” that all of her coworkers exemplify. She always has fun and enjoys going to work each and every day. She has had the opportunity to meet a lot of amazing people! Jennifer is fondly referred to as the “gate keeper” of the clinic.
In her spare time she enjoys spending time with her husband and their amazing family which includes four children , a son in law and a beautiful granddaughter !
Nadine Houghton - Physiotherapist
Nadine is entering her second year with the team at Stratford Physiotherapy Centre.
Nadine began her post-secondary education at Wilfrid Laurier University, obtaining a Bachelors Degree in Kinesiology. She then spent a year at Sheridan College for Athletic Therapy before continuing her education at Queen’s University, where she completed her Master’s of Science in Physical Therapy. Nadine was a student athletic trainer for the Laurier OUA Men’s and Women’s Soccer teams for two consecutive years, including the year the Women’s team competed at the National Level in 2010.
Nadine has taken extra training in Concussion management and NDT, which is Neuro Dynamic Therapy, which is of benefit to those who have had strokes, ABI, Spinal cord injuries etc.
When not in the clinic, Nadine’s interests include hiking, playing soccer, muay thai and snowboarding. Nadine loves being outdoors, travelling and spending time with family and friends.
Matthew Dibsdale - Physiotherapy Support Personnel
BHSc., M.A. Physiotherapy
Matt has received his Masters of Physiotherapy from Griffith University in Australia and his Bachelor of Science in Kinesiology from the Univeristy of Western Ontario. Matt joined the ptHealth Stratford team 2 years ago and has brought lots of energy and personal experience to the clinic. Matt specializes in exercise prescription and has recently passed his physiotherapy national exams.. Feel free to ask Matt any questions you have as he has extensive knowledge in anatomy and exercise science.
Michelle Paola - Massage Therapist
Michelle graduated from Wilfred Laurier University in 2003, and the Canadian College of Massage and Hydrotherapy in 2006. She has been a part of the Stratford ptHealth team since 2012. Michelle was voted one of ptHealths most important team members and won a VIP award in 2015. Michelle enjoys working with people to help them continue to live a pain free life. She enjoys coming to work everyday with her coworkers who brighten everyone’s day with their positive attitude.
Julie Wagler - Physiotherapy Support Personnel
Julie completed her Honours Bachelor of Science Kinesiology degree from the University of Waterloo in 2005. She has worked in the rehabilitative setting for 8 years in Stratford and has been fortunate to gain valuable knowledge and experience working closely with several Physiotherapists and Registered Massage Therapists.
Julie has recently taken extra training with the Hypopressive Method and Julie Wiebe Functional Core. She appreciates being able to work alongside a dedicated staff that allow her to joke around and have fun, giving her the freedom to share her extraordinary vocal talents during “Karaoke Fridays”. She also enjoys working with her clients and is always learning from them along the way.
In her spare time she enjoys hanging out with her husband and son, pestering her pooch, helping with various Children’s Ministries at church, gardening, baking, crafting and fellowshipping with friends and family.