Richmond Physiotherapy - pt Health

Our Clinic Team

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  Michelle Mackay
  Massage Therapist

  Speaks: English

  Michelle Mackay graduated from the West Coast College of Massage Therapy in New Westminster in 2005. She worked at Broadway Station Wellness from 2005 to 2012 and currently works at Ladner Limberup Physiotherapy and Richmond Physiotherapy as part of the pt Health team. Her training includes deep tissue massage, craniosacral therapy, ICBC rehabilitation, pregnancy massage, trigger point therapy, hot stone massage, and osteopathic techniques. Much of Michelle’s practice has involved supporting patients whose care is covered through ICBC or MSP. She has a particular interest in working with patients recovering from motor vehicle accidents and work-related injuries.

  
  
  
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  Andrew Wong
  Massage Therapist

  Speaks: English, Cantonese

  Andrew is a graduate of the West Coast College of Massage Therapy in New Westminster, British Columbia. Before studying massage therapy, he attended Simon Fraser University, where he studied sciences with a background in kinesiology and health sciences. His treatment techniques include trigger point therapy, cross-fibre friction, active stretching, and deep tissue massage. He may also recommend stretching or strengthening exercises for patients to complete at home to support their mobility, function, and overall well-being. Outside the clinic, Andrew has a passion for hockey and soccer. He stays active by going to the gym, hiking, and playing soccer.

  
  
  
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  Joanne Ho
  Physiotherapist

  Speaks: English, Cantonese, Mandarin

  Joanne completed her Master of Physical Therapy at the University of British Columbia. She has extensive experience working with patients of all ages and activity levels, from children recovering from sports injuries to older adults managing persistent pain. Her approach is holistic and personalized, with one-on-one care tailored to each patient’s needs and goals. Joanne combines manual therapy, therapeutic exercise, and patient education to help patients work toward improved function and quality of life. Certified in intramuscular stimulation (IMS), a form of dry needling, she may incorporate the technique into treatment to help address muscle tension. Beyond addressing current symptoms, Joanne encourages patients to take an active role in their recovery. Her goal is to help each person build confidence, improve movement, and develop strategies that support long-term function and may reduce the risk of future injury.

  
  
  
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  Charlie Gou
  Physiotherapist

  Speaks: English, Mandarin

  Charlie completed his physiotherapy degree at the University of Birmingham. His experience spans a range of populations and settings, from providing pitch-side care for the university’s varsity hockey team to designing and leading weekly fall-prevention classes for older adults. His approach focuses on helping patients take an active role in their recovery. He combines manual therapy, exercise, and therapeutic modalities in sessions tailored to each patient’s needs, while providing education and tools to support greater confidence and independence. Rather than focusing only on symptoms, Charlie also considers contributing factors and incorporates strategies that may help reduce the risk of recurrence. Outside of the clinic, Charlie enjoys exploring Vancouver’s hiking trails, camping, eating out, and disturbing the peace at karaoke night!

  
  
  
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  Karen Yumul
  Physiotherapist

  Speaks: English, Tagalog (Filipino)

  Karen completed a Bachelor of Science in Physical Therapy (BScPT) in the Philippines and has been practicing for more than 10 years. Throughout her career, she has gained experience treating orthopaedic conditions, neurological impairments, sports injuries, and injuries related to motor vehicle collisions and the workplace. Her approach is guided by each patient’s goals and interests. Treatment may include exercise, manual therapy, and patient education to support recovery. Outside of work, Karen enjoys hiking, cycling, travelling, exploring different cuisines, and maintaining an active lifestyle.

  
  
  
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  Andrew Tam
  Physiotherapist

  Speaks: English, Cantonese, Mandarin

  Andrew is a registered physiotherapist and clinic director at Richmond Physiotherapy. A proud Richmond local, he has served his hometown community for more than 10 years, working with patients across sports, performing arts, and general musculoskeletal rehabilitation. Earlier in his career, he practiced at The Hong Kong Polytechnic University and the University of Alberta. His approach combines comprehensive assessment, hands-on treatment, education, and exercise-based rehabilitation. Each treatment plan is tailored to help patients recover from injury, improve function, and confidently return to the activities that matter most to them. With experience treating people of all ages and activity levels, Andrew’s clinical focus includes sports-related injuries, performing arts medicine for musicians, and chronic or complex pain. Whether helping someone return to sport, perform on stage, stay active at work, or move more comfortably in daily life, he adapts rehabilitation to their goals and lifestyle. Ongoing professional development has included advanced training in Anatomical Acupuncture, Functional Dry Needling (Intramuscular Stimulation), NeuroKinetic Therapy, Fascial Stretch Therapy, Kinetic Link Training, and Neurodynamic Solutions. Outside the clinic, Andrew has a lifelong background in competitive tennis and swimming, classical music, and martial arts. He continues to train, teach, and perform, giving him firsthand insight into the physical demands faced by athletes, musicians, and performers.