Richmond Physiotherapy - pt Health
In response to COVID-19, pt Health is doing its part to help protect patients and our teams by modifying the delivery of services at our clinic. We remain open in select communities across Canada to treat patients requiring urgent care and to provide virtual care options.
For clinics that are providing in-person services, we have put in place active measures including enhanced hygiene practices, social distancing and pre-screening before anyone enters the clinic as per the Public Health Agency of Canada and continue to monitor federal and provincial colleges, to ensure our policies are aligned.
If you are feeling ill, have traveled outside of Canada in the past 14 days, or have come in contact with someone who is suspected to have COVID-19, please reach out to your local public health agency. If you need to reschedule an existing booking, please contact us by calling: 1 (888) 707-4410
We will keep you up to date with any related changes at pt Health that may affect you. If you have any questions regarding your appointment or your future treatment, please contact us at: 1 (888) 707-4410
In good health,
"I have been coming to Richmond Physio for the past couple of months for physio and massage. They do their best to make me feel comfortable during our sessions and show genuine care for my health."
"I love coming here for treatment. Very professional, make me feel completely comfortable. I am a regular here now :). And they do direct billing from your insurance company."
Our Clinic Team
Physiotherapist - Registered PhysiotherapistSpeaks: English, FilipinoKaren completed a Bachelor of Science Degree in Physical Therapy (BSc. PT) in the Philippines, and has been practicing for more than 10 years. Throughout her career, she has gained experience in various conditions including orthopaedic conditions, motor vehicular and work related injuries, neurologic impairments, and sports related injuries. Karen’s treatment approach is geared towards her clients’ goals and interests. She incorporates exercise, manual therapy and patient education to maximize clients’ recovery. Karen has a love for outdoors, wellness and fitness. In her spare time, she enjoys hiking, cycling, travelling, and exploring different cuisines.
Physiotherapist - B.Kin, MPTSpeaks: English, MandarinJean completed both her Bachelors in Kinesiology followed by her Masters in Physical Therapy at the University of British Columbia. She brings a multi-faceted approach, by looking at the whole body for contributing factors to injury and sub-optimal function. Her treatment includes a combination of patient education, modalities, manual therapy and exercises. She is passionate about helping her patients recover from acute and chronic injuries, prevent injury and improve performance. She sees patients of all ages and abilities. When not in clinic you will find Jean teaching yoga and fitness classes in Richmond. Jean is also a National level Bikini Competitor and was a Provincial Record holder in Powerlifting.
Massage Therapist - RMTSpeaks: English, CantoneseCaroline graduated with honours from the Vancouver College of Massage Therapy. She believes in finding balance within the body and encourages awareness and relaxation. Understanding that one approach does not fit all, Caroline looks closely at postural and biomechanical imbalances and works with soft tissue and joints to help decrease pain and fascial restrictions. She facilitates recovery through a thorough assessment and a variety of manual modalities such as myofascial release, trigger point therapy, joint mobilizations, neuromuscular technique, sports therapy, active and passive stretching, Swedish, and deep tissue techniques. During her time at VCMT, she had the opportunity to work with a variety of patients including athletes with overuse injuries, pre and post natal care, office workers with chronic pain or postural imbalances, and patients dealing with conditions such as PTSD, anxiety, depression, Multiple Sclerosis, Cerebral Palsy, Parkinson’s Diseases, and much more. Caroline firmly believes that working towards your optimal health is a great way to avoid chronic pain and dysfunction. When she’s not in treatment, you can find her cycling, hiking, travelling, or working out at the gym.
Physiotherapist - MPT, FDNSpeaks: English, MandarinAmy completed her Masters of Physical Therapy degree from the University of British Columbia after obtaining her Bachelors of Science degree with a focus on kinesiology and nutrition. Amy is passionate about helping people return to pain free movement and to discover their physical potential. She believes in an individualized treatment approach using a balance of manual therapy, exercise and education to allow patients to reach their goals and become independent with self-management. Amy has completed her Level I exam in Manual and Manipulative therapy and is certified in functional movement screening. She is a lifelong learner and intends to pursue her orthopaedic levels and certification for dry needling. Amy Tu has most recently completed both the Arthritis Society's Getting a Grip on Arthritis® osteoarthritis and rheumatoid arthritis education program. When she’s not at work, you can likely spot her in the gym where she is working on perfecting her barbell and kettlebell techniques!
Physiotherapist - MPT, FDNSpeaks: English, Cantonese, MandarinAndrew is a registered physiotherapist who is passionate about making meaningful changes in the way his clients move, function, and train. He believes in integrating education, exercise, and various modalities for effective rehabilitation that fits comfortably in his clients' lifestyles. With certifications in Functional Dry Needling (FDN/IMS), Neurokinetic Therapy (NKT), Fascial Stretch Therapy (FST), and Kinetic Link Training (KLT), Andrew strives to learn and find ways to help his clients reach their goals. Outside of work, Andrew regularly trains, instructs, and performs as a member of the Vovinam Martial Arts and Lion Dance Team. He also enjoys weight-training and has over 15 years of formal tennis, violin, and piano training!
Massage TherapistSpeaks: EnglishMichelle Mackay graduated in 2005 from West Coast College of Massage Therapy in New Westminster. She has been employed by Broadway Station Wellness from 2005-2012. Michelle Mackay is currently working in Ladner Limberup Physiotherapy as well as Richmond Physiotherapy of the PT Health team. Michelle has been trained in Deep tissue therapy, Cranial Sacral Therapy, ICBC rehabilitation, Pregnancy massage, trigger point therapy, hot stone therapy as well as osteopath techniques. Michelle`s focused the majority of her practice working with ICBC as well as MSP. Her primary interest is working with ICBC related injuries as well as work related injuries.
Jomell De Grano
Massage Therapist - RMTSpeaks: English, FilipinoJomell is a graduate from Langara College’s 3200 hour Registered Massage Therapy program. During his time at school, he gained an appreciation for the positive effects of massage on a diversity of clients, especially pre and post natal patients. Through various community outreaches, including West Vancouver Senior Activity Center, Harbour Dance Studio, Vancouver General’s Spinal Cord Injury Center, and St. John’s Hospice, Jomell learned to adapt his treatment to best suit the individual’s needs. Jomell believes the body must be treated as a whole in order to address imbalances that may be present. Swedish massage, joint mobilizations, myofascial, and active release techniques are incorporated into every treatment to help the body effectively heal and restore to optimal function. When he’s not in the clinic, Jomell enjoys cooking, cycling, rock climbing, and going to the gym.
Diana Marshall Matthews
Certified Hand Therapist - OTSpeaks: English, FrenchDiana attended McMaster University in Ontario and completed her Bachelor of Physical Education in 1991, and her Bachelor of Health Sciences in Occupational Therapy in 1994. She worked in the United States for six years as a travelling therapist doing general occupational therapy before attending Texas Woman's University in Houston for a hand therapy fellowship in April 1999. She moved to Vancouver in 1999 and started working in Surrey at the Guildford Physiotherapy and Hand Injury Clinic, treating traumatic and post-surgical hand, wrist and elbow injuries from August 1999 to June 2009. Diana wrote and passed her CHT exam in November 1999, and she has been a Certified Hand Therapist ever since. She moved to Sydney, Australia in August 2009 and started working at the North Shore Hand Injury Clinic in St Leonards, a suburb of Sydney, treating hand, wrist and elbow injuries in the pediatric and adult population. She returned to Vancouver in 2014 and started working for PT Health in April, first at their Burnaby location before switching to her current position at the Richmond location. She also works at VGH in a casual position in the outpatient hand therapy department. Diana has most recently completed both the Arthritis Society's Getting a Grip on Arthritis® osteoarthritis and rheumatoid arthritis education program.
Patient CoordinatorSpeaks: English, SpanishGreta became a part of the ptHealth family with an extensive background in customer service ranging from the restaurant industry in Richmond, ESL teacher in her native Mexico and on-board Princess Cruises out in the Caribbean seas. She eagerly joined the Richmond Physiotherapy team and has been enjoying learning every aspect of physical therapy along the way. Greta became head patient coordinator at Richmond Physio in the summer of 2014 and has played a key role in the patient's recovery journey alongside the therapists. Weekends are enjoyed with her boyfriend scouting the next best seafood places in town and church with family on Sundays. Greta looks forward to meeting you and working her magic behind the desk and phone to help you get well and stay well
Massage Therapist - RMTSpeaks: EnglishGeordie graduated from The West Coast College of Massage therapy in 2016. Since graduating he has been working at multidisciplinary pt Health clinics across Richmond. To Geordie massage is more than hands on manual work. His treatment consists of activity modifications, exercise plans, and promoting movement. Massage is only one tool. He believes in a holistic approach to living pain free. Geordie first found the benefits of rehab and massage after his countless sports related injuries. He loves to live a very active lifestyle and knows injuries can happen no matter how careful we are. But with the help of therapists he was able to get back on his feet faster than anticipated.
"Truly feels like a clinic that is focused on making patients better rather than on the money! Will definitely recommend this place to others. Keep it up :)"
"Professional and effective, my insurance with Blue Cross was easily acceptable and direct billed. This is my regular massage therapy location for good reason."