Are you looking to continue your rehabilitative treatment while practicing physical distancing and self-isolating?
Good news! pt Health now offers virtual physiotherapy, giving you the opportunity to receive treatment from the comfort of your own home through video conference technology.
Wondering how virtual physiotherapy works? In this Spotlight, we’ll share some first hand information from one of our physiotherapists with you.
Alex Singh, Clinic Team Manager and Physiotherapist at Trafalgar Physiotherapy – pt Health has been offering virtual physiotherapy here for the past few weeks.
Today, we’re talking to Alex about his experience with this service so far.
Q: Tell us about the type of treatments you can provide through virtual physiotherapy.
A: Through virtual care I have been able to provide some very helpful treatments. While hands on therapy and assessment is an important adjunct to therapy it is only one piece of an effective treatment plan.
Often the most important part of an effective treatment is good education. That means educating patients on what their injury is and where in the healing process they are.
Q: What has the patient experience been like with virtual care?
A: So far the patient experience has been great! The feedback has been really positive with patients making solid improvements and in some cases beyond what they expected we would be able to achieve over the internet.
Personally, I feel that I have really been able to connect with patients and help them understand their injuries and progress their therapy plans so they can continue getting better during these unusual times.
I would also say that many patients are happy that we can continue to provide physiotherapy at a safe distance and that we are still here for them.
Q: Can you share your favourite story of how you helped a patient with virtual care?
A: I had one patient who I have seen for numerous injuries in the past call the clinic with an onset of new lower back pain in an area she hadn’t felt before.
This was all after some “COVID self isolation gardening”, which is generally a common injury we see in the spring months. Through virtual care I was able to connect with her and assess her injury.
We reviewed her diagnosis, I gave her some gentle exercises and advice which she was really happy with. I would say the most satisfying part of this story was that she felt so relieved and happy after the assessment just to know that it wasn’t serious and that she could continue with some of her regular exercise routine.
Sometimes the biggest impact of physiotherapy is the support we provide people, letting them know they are going to be ok and setting them on the right path.